Airydress have a Customer Happiness Grade of C-. Customers love their prices and delivery but are unhappy with their returns process and refunds.
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I am pleased with my clothing. I get many compliments. I am plus sized so I get a larger size in the regular garments. Price is good
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- Anonymous
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I read what was said about Airydress and judged them by that. When I received my order I was very pleased with the packaging and the quality of the dresses I purchased. I have friends wanting their online address. The only problem I have was not being able to contact them regarding status of my order. The price of the items was more than reasonable. I received them within a 3-week period.
Very Satisfied Customer.
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- J Conner
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I was surprisingly impressed at the quality for the price. It was much better than expected and true to size! Shipping took 2 mths to Bermuda but I will still order from them again!
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- Stacy DeMelo
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I have ordered from Airydress a lot in recent months and am really happy with the experience. Their prices are very reasonable and they always have money off vouchers. Delivery is surprisingly fast too.
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- Jeannette Tyndale
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Got my delivery as ordered, very happy with the quality, communication and service. Will definitely recommend other people
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- Chipo
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DHL's web site kept me informed of my delivery.
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- Christine NLV
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They are legit even with returns & they refund in a timely manner not 2 months later.
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- RMcG
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I have bought in the past no problem
However an order returned to you received by you 26.11.2021 no correspondence or refund given
I am very disappointed its impossible to speak with CS If there is no faith in returns there can be no further 0rders
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- Karen Clarke
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Ordered clothes. Terrible fabric, sizing. Return clothes to their "Worry free returns " nearly $200 worth. Been a month now. NO refund. Was told 15 days. Was told that $6.00 was put in my account. Not the return amount of $200. Wasn't even my bank account. They are Scammers. Clothes are disgusting too.
Avoid these scammers and disgusting clothes.. They Rip Pensioners off.
Save your money..
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- Carol
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I sent it back to the address on the form and then I get an email 24 hours later telling me that they would have given me a refund if I kept it.
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- Lakes Girl
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They refunded me and then charged my credit card after for the refund.
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- Anonymous
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Airydress received my return but refuse to refund me.
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- Sandra Galor
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I wasn’t happy about the dress I received but once I contact customer service I was really surprised how quickly they answered and resolved my problem . Really really happy return & refund service.
I will try again next time as I am comfortable and assured that if it’s any problem with the garment I will get my money back in no time.
Thanks for the prompt response
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- Nina
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I LOVE the designs, the dresses and the customer service. Until I washed the items a couple times (4) THEY PIL!!! Every dress I have bought from this place has faded and pilled after only a few washings. The descriptions ALL say Polyester, but some are a cotton blend that wares down fast!
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- Mary Hembel
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Having written a poor review regarding the products I received, which I stand by , I would like to say the response from the Airy customer service team has been prompt and a refund of all my money was immediate..without having to return said products.. I can only applaud them for that ..thank you 👍 I give their customer service 5 stars ..shame about the clothes.
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- Anonymous