AJIO.com Reviews

1.2 Rating 1,896 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,896 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How is AJIO.com returns process?

Helpful Report

(1 week ago)

Greater than 85% of reviewers feedback is AJIO.com returns process could be better.

Helpful Report

(1 week ago)

10.71%

Industry Average

“ Ajio does not refund on returns Ajio thus violates both the Contract as well as Consumer Protection Laws. ”

- Anonymous

“ There has been issues with few of the returns made through Ajio, where delivery agency Shadowfax is denying to pick up the delivery products despite having the issues with the products mentioned below - 1 - Return ID - RT161857964 - Original Product received was damaged - at the time of pickup delivery boy refused to pick up the product stating that the item is defective and cannot be taken back. ”

- Anonymous

“ Worst app to shop after buying returns doesn't won even customer care does not help never ever will order form ajio very bad experience . ”

- Anonymous

AJIO.com Reviews

Returns - Difficult