AJIO.com Reviews

1.2 Rating 1,959 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 1,959 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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How is AJIO.com returns process?

Helpful Report

(3 days ago)

Greater than 85% of reviewers feedback is AJIO.com returns process could be better.

Helpful Report

(3 days ago)

7.14%

Industry Average

“ This inaccuracy feels like a system flaw designed to delay or deny legitimate returns. ”

- Mohammad Farhan

“ Terrible returns service! Its been more than 10 days that my parcel was picked up. There is no update regarding anything from your end. Your customer care number is always busy. Product was of horrible quality! No refund is generated even after repeated attempts to contact you people! ”

- Anonymous

“ Ajio does not refund on returns Ajio thus violates both the Contract as well as Consumer Protection Laws. ”

- Anonymous

AJIO.com Reviews

Returns - Difficult