Aldi Reviews

2.5 Rating 1,342 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

Questions

Metrics

2.5

Based on 1,342 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Aldi deliver? How long does Aldi take to deliver? Does Aldi deliver on time? How is accuracy and good condition of items delivered by Aldi?

Returns

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Customer Service

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How do I contact Aldi?

Helpful Report

(3 weeks ago)

You can contact Aldi by Telephone, Email and Live Chat.

Helpful Report

(3 weeks ago)

72.73%

Industry Average

“ Hello there,Well today I was on your self service,I,no,the machine,had to call the attendant a few times,he was perfectly pleasant and explained things to me. ”

- Grace Battisti

“ Great service ,fantastic products ,why shop anywhere else ”

- Kat

“ Best meats easy shopping low prices. Good service ”

- Vic

Aldi Reviews

Customer Service - Good