Login
Start Free Trial Are you a business?? Click Here
Are you a business?
Terms & Conditions
User Privacy Policy
Business User Privacy Policy
Data Protection
Data Request

Aldi Reviews

2.5 Rating 1,275 Reviews
37 %
of reviewers recommend Aldi
Company Reviews Questions Metrics
2.5
Based on 1,275 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 25%
Accurate And Undamaged Orders
Greater than 63%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

Popular Questions:

Delivery

How does Aldi deliver? How long does Aldi take to deliver? Does Aldi deliver on time? How is accuracy and good condition of items delivered by Aldi?

Returns

How is Aldi returns process?

Customer Service

How can I contact Aldi? How quickly does Aldi resolve customer queries?
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Aldi.
Read Aldi Reviews
Visit Website
How do I contact Aldi?
Helpful Report
(1 month ago)
You can contact Aldi by Telephone, Email and Live Chat.
Helpful Report
(1 month ago)
C-

Customer Service - Average

58.10%
Industry Average
“ If only Aldi can train their staff. Worst customer service. Dirty and untidy store. Endless queues! ”
- Ngozi
“ I did not receive the order at all, so I called customer service, which is a terrible experience. ”
- Geoffrey Rivis
“ Poor customer service and attitude, humilating experience. ”
- Alison Adams
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request