Aldi Reviews

2.5 Rating 1,332 Reviews

36 %

of reviewers recommend Aldi

Company Reviews

Questions

Metrics

2.5

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 63%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Aldi?

Helpful Report

(2 weeks ago)

You can contact Aldi by Telephone, Email and Live Chat.

Helpful Report

(2 weeks ago)

67.92%

Industry Average

“ Best meats easy shopping low prices. Good service ”

- Vic

“ I have just been shopping in Aldi Petersfield and found the wine and customer service excellent. I was helped by Sienna who found the wine I wanted and could not have been more helpful - thank you. Paul ”

- Paul

“ Happy with the service that they and she provided . ”

- Nestor

Aldi Reviews

Customer Service - Average