“I purchased the Ari backpack a few months before my son was born. 9 months into using it on a few occasions the zip had broken and stitching became undone.
I contacted support and was told that my bag was out of warranty, which i understood but the bag had only been used for 9 months. I asked to have spare zips/parts to be sent, i was told spare parts were not available. I sent my bag to a bag repairer who told me the bag is cheaply made with cheap zips. Alf did offer to put $50 towards the $100 repair which is something i guess.
On further inspection i found the exact bag on alibaba, then came to realise that my $529 bag was infact "drop shipped" as such from china probably costing a total of $40 to produce.
I purchased this bag hoping to use it for 2-3 babies and a few years because i believed it was good quality. Hope this review helps.”
“This review is for their wipe container only. For whatever reason it keeps breaking. They replaced it twice but once it broke the third time they didn't reply.
To be specific. The lid became unstuck and fell off twice and the third time the seal that connects to the big opening to put the wipes in split.
Very frustrating because they seem lovely and I love my black Ari Bag.
If anyone knows another aesthetically pleasing wipes container let a girl know! 🙏
**Isn't letting me upload with photos”
“I purchased a bag as a gift for a girlfriend but it arrived with the internal pocket torn away (or not properly sewn) to the bag, so I had to mend it myself which was dissappointing.”
