allbeauty Reviews

Name: allbeauty
Address: Unit 8, Guilberts Industrial Est., Collings Road, St Peter Port, Guernsey
Rating: 4.62

4.6 Rating 3,181 Reviews

91 %

of reviewers recommend allbeauty

Company Reviews

Questions

Metrics

4.6

Based on 3,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01481811199

Email:

info@allbeauty.com

Location:

Unit 8, Guilberts Industrial Est.,
Collings Road,
St Peter Port
Guernsey
GY1 1FN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an expensive bottle of aftershave which was supposed to arrive in 48 hrs - it never arrived and after speaking to Customer Services waited another 3 days after which it didn’t arrive so spoke again to Customer Services who then gave me a refund. It was an anniversary gift - totally unacceptable.”

Helpful Report

Posted 5 years ago

Further to your feedback, we are very sorry to hear of the issues you experienced with your order. Unfortunately there was a technical issue at the time which was causing some parcels to be delayed. This has now been rectified. We can see we had resolved this for you when you contacted us directly.

Posted 5 years ago

“Anybody out there don't hesitate to buy from this company! They are spot on and genuine. I won't purchase anywhere else,even if the other company is cheaper. And I'm tight ha!”

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Posted 5 years ago

“I am very disappointed I ordered an aftershave on the 12th October it has still not arrived, speaking to customer services they have checked it for me and re ordered another one, which I have yet to receive! This was for a birthday present so it if it ever does come it will be late, not to mention it was an expensive one .”

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Posted 5 years ago

Further to your review, we are sorry that your order hasn't arrived. I can see that we have resolved this for you and the replacement parcel is due to be delivered today. If we can be of any further assistance please let us know.

Posted 5 years ago

“I usually like All Beauty but as my recent order has still not arrived after weeks I am not happy.”

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Posted 5 years ago

Thank you for your feedback. We are sorry to hear that your order hasn't arrived. We can't see that you have been in contact with us directly regarding this so we will email you to directly to offer further assistance.

Posted 5 years ago

“Ordered two Perfum since 12th of Oct up till now I never get it and it’s showing on helms that they have delivered which they didn’t strange won’t buy from this site ever again”

Helpful Report

Posted 5 years ago

Further to your feedback, we do apologise for your order not being delivered. I can see that you have been in contact with us directly where we have resolved this for you.

Posted 5 years ago

“Product didn’t even arrive. Shocking.”

Helpful Report

Posted 5 years ago

Further to your review, we are very sorry to hear that your order hasn't arrived. I can see that you have been in contact with us directly where we have resolved this for you.

Posted 5 years ago

“Used many times.. Good prices and excellent service. Slight problem with delivery but resolved very quickly and efficiently. Delighted as always.”

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Posted 5 years ago

“Always very helpful and great products.”

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Posted 5 years ago

“Great value aftershaves & perfumes. Had a problem with a missing parcel which was sorted quickly. Excellent service”

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Posted 5 years ago

“deliver is very fast”

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Posted 5 years ago

“I have been using all beauty for years as you can find anything you need for very good prices. However, they need to work on their system urgently. I made a mistake on the delivery address and you can’t amend it online . I called twice to make sure the delivery details would be corrected on the same day I put the order in. In the end nothing could be done and the package not only went to the wrong address, it was also delivered to a neighbor’s door without getting any notification.”

Helpful Report

Posted 5 years ago

Further to your feedback, we do apologise that we could not assist with your change of address request as the parcel was dispatched before you contacted us. We can confirm that all delivery notifications are recorded on the tracking details provided in the details provided via email at dispatch.

Posted 5 years ago

“Very good price and good delivery. Very pleased.”

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Posted 5 years ago

“Great price and excellent delivery. Will def use again”

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Posted 5 years ago

“Very quick delivery, the perfume I ordered is for my wife's big 50 birthday, I came well packed and the prices was just right”

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Posted 5 years ago

“I give allbeauty 5 for their efficiency in dealing with my purchase. Thank you”

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Posted 5 years ago

“This is not original montale ,box isnt the same colour as original”

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Posted 5 years ago

We can confirm that all our products are indeed brand new and boxed as they would be in a high street store.. I can see that we have not been contacted regarding this and one of our customer service agents will contact you directly.

Posted 5 years ago

“Cheaper products offered and very fast and efficient service follows! Can’t do anything except praise Allbeauty”

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Posted 5 years ago

“I will use this company again. Well packaged. Very good 👍”

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Posted 5 years ago

“Ho recentemente acquistato il siero The max di IMAGE SKINCARE. Un disastro totale. Profumazione diversa, ma ciò che è peggio è che mi ha procurato delle escoriazioni sul viso. Adesso sto ancora curando.”

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Posted 5 years ago

Ci dispiace molto che tu non sia soddisfatto dell'articolo e che sembri aver avuto una reazione allergica. Ti preghiamo di contattarci direttamente su info@allbeauty.com in modo che possiamo esaminare ulteriormente la questione.

Posted 5 years ago

“Excellent service, speedy delivery and good value”

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Posted 5 years ago

allbeauty is rated 4.6 based on 3,181 reviews