“Only use them if you never plan to move house again! Sadly we moved since our last policy expired, and they insist they can’t update the address on my account. So even though we have an existing account with all of other info correct, we need to create a new email address which means applying for a new quote (because all of our quotes from comparison sites are linked to the email for my old account). It is such an unbelievably pointless waste of time & energy! Online customer service was no help. Tried calling & got a message saying they’re an online only company and referring me back to the unhelpful online chat people. I guess that’s why they cost so much less! Beyond frustrating!!”
“I took out travel insurance with Allianz but will not do so again. I have never claimed on travel insurance before but in South Africa was robbed, losing cash, a camera and other bits and pieces. Allianz refused to pay out, citing some small print that stated (in Spanish) that although robbery was covered, only if there was violence.”
“Please don’t go for them they will screw your credit history, and customers service representative are pathetic especially irram , I’m having dispute with them unresolved so far now taking legal action against them
Apart from that high rates no direct calling system at”
“Seit 3 Monaten keine Rückmeldung und Auszahlung des Schaden, Kundenservice nie erreichbar, immer dummes Bot und "zuständige Berater leider nicht erreichbar". Katastrophe, Leute nach dem Sturm und Hochwasserschaden im Stich gelassen!!!!”
“charged €170.12 for transfer ins to smaller engine car, 40yrs no claims and this is how you are treated, well my whole family are insured with this lot but not any more, from the day this polocy ends so does out association with this lot of money grabbers.
Off to GETSETGO.IE from Jan”
“They are scammers!! They will not pay you anything. Used to buy insurance for all my trips for years and now realised it was the same as flushing my money in the toilet. When insurance case happened they didn’t pay me anything. Never again any insurance.After this I will never buy insurance nowhere .”
“Lady over the phone I told her were the car was and name of the place and the address would not listen to me yet sh kept asking me the same thing over again so fustrating I’m that way I cannot recommend this insurance company to my family or friends”
“No point in buying Insurance from these muppets. BA cancelled flight home with 5 hours notice with no other alternative other than the following day back. I had to get back for work so got a flight back with another airline that same afternoon. Allianz Alliance wouldn't pay up for my alternative flight home....what is the point of Insurance I asked?? Never again.”
“I agree 100%. Do not use this company for health insurance. They try everything to not pay. Allianz you are a disgrace to the insurance industry. 1/10. Much better insurance companies than Allianz.”
“What a joke of a company,I paid for a car policy and have not received any email confirmation and when I login to Allianz website there is no documents showing. I cannot phone to discuss I have emailed to 2 different help email addresses and still no reply. Will I be insured!”
“Although there is no problem with my insurance history and the quote has been given, the insurer's website does not allow me to proceed with the insurance”
“They are issuing my refund which is nice and even though it took a while for them to reply I am still happy they eventually did. When I was sick they understood and took accountability as at first my refund/ claim was declined. I haven’t got my refund yet but I’m sure i will”
“Don’t ever use these scamming bastards, purchased missed event insurence as it stated before purchasing the tickets, cover in case of medical emergency’s. I have a young daughter who I was taking so I felt reassured I would be ok, unfortunately something happened which caused me to drive home and what do you know there terms and conditions read differently upon clicking them away from Ticketmaster and they did not cover me for anything, so I basically handed 240 pounds to Ticketmaster for nothing. Behind fuming 😡 if I knew this I would have been able to resell them to somebody rather than relying on these dickheads! AVOID THESE AT ALL COSTS WHEN BUYING TICKETS”
“My sister-in-law invested in your nursing home insurance so that she would be financially able to use it if she ever needed it. We have been fighting for 9 months.
We now have to get out side help for you to even return a fax or a phone call. We are having to sell assets to keep her in recovery at the facility. You have over 300 pages of evidence. How would you like to be treated this way?”
