“ATTENTION FRAUD!
ATTENTION FRAUD!
My delivery was incomplete. I ordered 3 VENN creams but only received 2. I have been trying to contact Alyaka Customer Service for 1 month now. But I have received no reply.
DO NOT ORDER ANYTHING!”
“My latest order has not arrived, two weeks after placing it. Customer services do not answer emails. The reviews praising management are suspicious at best; you aren’t able to contact anyone. Agree with other reviewers and now believe this is a ghost company. Do not use.”
“I placed an expensive order a month ago and until now, received NOTHING!!! Tried to email them several times and no response at all.
I used this site like 3 years ago, sometimes got delayed order but still not as bad as this time that no one answer email, no order update, etc. I wonder if the company turned to a ghost website and fraud or scam!”
“I will not recommend this company. I have made an order on 16th Sept, it’s still not been dispatched. I have send 8-9 emails requesting them to confirm when will the order be dispatched, but no response yet (even though their website claims that they reply to all emails within 24-48 hours). I have also tried contacting them via their contact form on website, the chat option on their website and on Facebook, but have not received any response. I have no idea if and when will my purchase be dispatched. I wouldn’t trust This company as I think they are a fraud ghost company. They take your money and then disappear. I will advise any one reading this review to not buy anything from this company.”
“Placed an order on January 3rd but never received the package! Today is February 18th. When I checked the Royal Mail tracking number, it showed that it had been delivered to me. I didn't receive the package and the local post office said it hadn't even arrived in my country. I wrote to customer support many times and never got a response! I won't order from this site again.”
“It’s been over 14 days and I’m still waiting for a product which was ordered on the 14th and it’s now the 30th.
I’ve sent countless emails asking for an update and to date no one has been bothered to reply. I’ve asked for a refund. Again totally ignored. Will be taking them through the small claims courts soon !”
“Really really bad experience!!! The order was shipped more than a week later than stated at the time of ordering. I received my order after two months. I paid the VAT and all the fees to the store when I ordered and yet my order was held up by customs, to whom I had to pay an additional €10 in VAT.The customer support does not communicate with me, I was told that my money will be refunded if I send them the proof of payment, but after that they stopped replying again I DO NOT RECOMMEND!!!”
“Hello everybody. I want to say that Alyaka is a fantastic place to shop. A lot of thought and care has gone into the business. A friendly, warm team of people who make customer satisfaction a priority. I have placed several orders with them and have been exceptionally happy with all orders. Dispatch is very fast and packaging is always recyclable or reusable. I have found all products to be of high quality and there are plenty of bargains to be found on the site. I will continue to order from them. Thoroughly recommend!”
“Very happy with the service and my order and recommend alyaka. Friendly first class service. The organic skincare goods are absolutely beautiful. I will definitely order again !”
“This is my second purchase! Have been struggling for years to find a 100% natural shampoo that really gives my hair a good clean. I’m a sucker for hair products, wax, hair spray you name it, but have always struggled to find a product to remove it all without it being packed full of chemicals. Now I've found Alyaka and I will never buy anywhere else!”
“Heard about Alyaka through a friend, she’s really into all-natural, eco-friendly and conscious skincare and makeup so decided to try some of the products that she recommended. From the website to delivery, it was an easy, professional and speedy service! Love the product range they offer, you can find anything from skincare and makeup to hair care and fragrances - all of it organic! One of my favourite places to shop now”
“I’m new here, but I am really impressed with the wide range of unique small brands, haven't seen one website totally devoted to such niche companies. I've just treated myself to a beauty box which is a load of small samples so I can try a load of products and then order a full-size one that I like. I even read I will get money back from the box if I order a full one! Sounds too good to be true ha”