Amazon Canada Reviews

1.6 Rating 360 Reviews

11 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.6

Based on 360 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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How does Amazon Canada deliver?

Helpful Report

(2 weeks ago)

Amazon Canada delivers items by Courier, Postal Service and Own Driver.

Helpful Report

(2 weeks ago)

71.57%

Industry Average

“ However, their delivery guys have made so many mistakes since the beginning it's not even funny - parcels were dropped off at the wrong address, called somebody else's telephone number and left the parcel with the wrong person; etc. ”

- Apigfa Rmer

“ Great delivery service. also had an experience with returning an item and I was satisfied with the customer service. my husband is upgrading our house railing and he found what he wanted in Amazon for a very fair price than somewhere else. ”

- luciana

“ I love Amazon.ca BUT my issue is that they need to start taking stuff to a post office considering there is more theft with covid and Christmas coming. We have so many dumb asses that Jack packages that I had to call Amazon to get them to resend . It is annoying and sad. Now I question how can I order stuff if the package is literally in front of door I work all day to come home to a jacked package 📦. Amazon please rethink your delivery service PLEASE! ”

- Anonymous

Amazon Canada Reviews

Delivery - Fast