Amazon Canada Reviews

1.6 Rating 360 Reviews

11 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.6

Based on 360 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Amazon Canada?

Helpful Report

(2 weeks ago)

You can contact Amazon Canada by Live Chat, Email and Telephone.

Helpful Report

(2 weeks ago)

70.06%

Industry Average

“ I love Amazon.ca BUT my issue is that they need to start taking stuff to a post office considering there is more theft with covid and Christmas coming. We have so many dumb asses that Jack packages that I had to call Amazon to get them to resend . It is annoying and sad. Now I question how can I order stuff if the package is literally in front of door I work all day to come home to a jacked package 📦. Amazon please rethink your delivery service PLEASE! ”

- Anonymous

“ I just love Amazon the customer service is best thanks Amazon ”

- Ayesha Mehmund

“ very good service ! my order was on time and complete ! thanks Amazon ! ”

- Anonymous

Amazon Canada Reviews

Customer Service - Good