Amazon Canada Reviews

1.5 Rating 566 Reviews

9 %

of reviewers recommend Amazon Canada

Company Reviews

Questions

Metrics

1.5

Based on 566 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How do I contact Amazon Canada?

Helpful Report

(6 days ago)

You can contact Amazon Canada by Live Chat, Email and Telephone.

Helpful Report

(6 days ago)

68.06%

Industry Average

“ Reading all the negative reviews on Amazon but my experience so far has been great. I'm with prime I get my delivery the next day, I had a return once and customer service treated me so well, I did find with my floor product that it was overpriced at Amazon and it was cheaper at home Depot and Canadian Tire so you have to be careful of that sometimes do your research but then with my bath products Colgate optic which by the way is a wonderful product some clothing items I found Amazon to be great I'm confused by all the bad ratings ”

- Judy

“ Ordered product one day and was received the next day as promised. Complete satisfaction with their pricing and service. ”

- Garry L Earle

“ Amazon has been getting worse. Customer service is hard to find then when you can talk to someone they can't seem to help you. I had to reach out to a manufacturer for warranty, they sent me a replacement (wrong address) through amazon truck. I tried to contact them to update the address, no one can help me. It's absolutely ridiculous. ”

- Anonymous

Amazon Canada Reviews

Customer Service - Average