Amazon India Reviews

3.9 Rating 1,779 Reviews

75 %

of reviewers recommend Amazon India

Company Reviews

Questions

Metrics

3.9

Based on 1,779 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Amazon India?

Helpful Report

(1 week ago)

You can contact Amazon India by Live Chat, Email and Telephone.

Helpful Report

(1 week ago)

81.61%

Industry Average

“ It’s clear that Amazon India has a serious lack of customer service knowledge, with some agents not even understanding English properly. ”

- Amazon Complaint 858-2887-793

“ Amazon customer service helpline number 8617549935 // 24/7 day call now solve your problems refund related call now service helpline number ”

- Customer

“ Their 95% deliveries are on time. Good customer service. ”

- Aman

Amazon India Reviews

Customer Service - Good