Amazon India Reviews

3.8 Rating 1,818 Reviews

73 %

of reviewers recommend Amazon India

3.8

Based on 1,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 51%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Amazon India deliver? How long does Amazon India take to deliver? Does Amazon India deliver on time? How is accuracy and good condition of items delivered by Amazon India?

Returns

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Customer Service

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Does Amazon India deliver on time?

(1 week ago)

Greater than 35% of reviewers feedback is Amazon India normally delivers on time.

(1 week ago)

73.58%

Industry Average

“ Though I had opted COD, their quick service performance prompted me to pay online before the delivery. ”

- Vattappilly Ravindranathan Nair