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Ambrose Wilson Reviews

1.7 Rating 62 Reviews

18 %

of reviewers recommend Ambrose Wilson

Company Reviews

1.7

Based on 62 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat, Email

Read Ambrose Wilson Reviews

About Ambrose Wilson:

Ambrose Wilson specializes in ladies clothing, footwear & lingerie, your alternative to the high street. Get great value underwear in back sizes 36-56 and cups A-L and plus size clothing in sizes 12-34. Expert fashion advice and clothing for all occasions, you are sure to find what you need.

Phone:

0871 231 2000

Location:

Griffin House, 40 Lever Street,
Manchester
M60 6ES

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Ambrose Wilson 1 star review on 11th April 2022

Ambrose Wilson 1 star review on 11th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from start to finish. I was well informed regarding expected delivery dates. So far all of my orders have been of fantastic quality and great value for money. Their online ordering system is faultless. Highly recommend this company!”

Posted 5 years ago

“Am very happy with my clothes and that and I use you them all the time x”

Posted 6 years ago

“Am very happy with my clothes and that and I use you them all the time x”

Posted 6 years ago

“Quick response from them to change my email and very quick sending goods”

Posted 6 years ago

“I have found Ambrose Wilson to be very good, everything I ordered came on time and fitted well.”

Posted 6 years ago

“Good quality goods with quick delivery”

Posted 6 years ago

“Site is easy to use and secure. Deliveries are prompt and returns easy to send back. All goods are of good quality and value for money and there is a lot of variety for different tastes. Have been a customer for many years.”

Posted 6 years ago

“Good delivery times easy to returns unwanted goods free.”

Posted 6 years ago

“Ordered twice from them and both times had no problem. Kept first items. Apair of boots that did not cost a lot but looked like they did. The second parcel was 2 pairs of slim leggings. The blue ones fit in body but too short and black pair too big and too short. Both size 12. Sending back. Lovely customer service young lady made arrangements to be collected from me as im disabled. Only down side to Company is having to have an account. Most Companies do Guest checkout option. Therefore 4 stars. You dont have to use credit. So does it matter. All websites want email address and password and your address. Oy the same. I pay for my goods.”

Posted 2 years ago

“I am really happy with all my clothes really good quality. And also good delivery and refunds.”

Posted 4 years ago

“Generally good value and prompt delivery.”

Posted 6 years ago

“Ordered a raincoat yesterday morning, paid the next day delivery, and received an email today that there is a delay with Hermes of 24 hours. We are going to an outdoor event tomorrow and paid for next day as forecast is for heavy rain, called AW, explained to woman on other end and she offered to refund my next day delivery charge straight away (seems to be a regular occupancy??), I asked if they could call Hermes and see if it was with the courier as we could possibly collect (surely they have a contact number for their delivery company??), held for a few mins and then just came back and asked for neighbours address and name to get it delivered too, no mention that she couldn't call Hermes, there is nothing she can do etc. Won't be ordering from AW again - Anne”

Posted 2 years ago

“I was looking up fleeces on your website and I found two I liked I added them to the basket then tried to checkout as a guest but your website insisted that I sign up for a credit account I did this just so I could buy the items I am not very impressed with your company”

Posted 3 years ago

“Horrible experience. Ordered the item, and stated that accepted and processing. On the next day canceled without any explanation. Time wasters.”

Posted 1 month ago

“Really really bad company, I don't like writing bad reviews, I only usually write good ones and ignore the bad. But on this occasion I am putting my grievances out there. Ambrose wilson got my 85 year old Mothers order wrong, it was sorted but they kept sending her an admin charge that increased by 12.00 on each letter per month. Despite many phone calls and chats thinking that it was sorted, the letters kept coming, eventually Mt mother gave up and paid the amount as it kept increasing she wrote a letter to A.W explaining all she got as a reply was "Your account is now up to date" We will never ever use this company again.”

Posted 1 month ago

“What had happened to their Customer service I wonder. Several attempts and I couldn't log into my account with, have been shopping with them for quite some time, rubbish response on web chat chat and so sent an email and got a response that wasn't supportive. I rang and spoke to Customer Service in South Africa. Really. And delaybin response time to my questions. What's happening to Ambrose Wilson”

Posted 2 months ago

“This company's interests rates are astronomical - the APR is working out at nearly 70%. Making money from people who are struggling at the best of times. To make matters worse, they charge premium rates to call them and want things to be done online. They are playing on the vulnerable. Avoid at all costs.”

Posted 9 months ago

“I bought an air fryer, and one of the drawers broke a few months later. As they didn't have a replacement drawer, and couldn't get one, I was asked to return the product for a full refund. I was told I would receive the refund within 10 days of them receiving the product back. After many messages on messenger, and my case being escalated, I was told (14 days later) that my refund would be issued that day, and would be in my bank within 24 hours. It wasn't. After a phone call to the complaints dept, I was told that the refund was issued, but won't be with me for 3 - 5 days. It didn't take 3 - 5 days for them to take my payment for the product!! Will never order from them again.”

Posted 10 months ago

“Ambrose Wilson have become very greedy. The interest rate is astronomical and calls are charged at 13pence per minute and account payments must be made every 28 days instead of monthly. The clothes are also of poor quality and customer service is appalling.”

Posted 1 year ago

“Only left 1 star because I had to. Before we ordered a fridge, we specified our delivery requirements in detail. We was told it will be fine, so we ordered our fridge. Arrow Xl sent 2 elderly men and informed one of them said they could not lift the fridge. He then said the item was not on the lorry. We saw it on the lorry and told them. He then said it would not fit through double doors. They then refused to deliver it. So we are now left without a fridge, we have two mentally disabled children. Absolute disgrace.”

Posted 1 year ago

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Ambrose Wilson is rated 1.7 based on 62 reviews