“All items received quickly and in perfect condition. 1 item was out of stock. I was refunded immediately and they apologised before I'd even had chance to notice it wasn't there. Excellent comms throughout.”
“No real complaints here. Shipping took two weeks, which seems a little long when the package is being sent from the UK to Finland. On the upside, though, the products were packaged properly and delivered on a Saturday, which is almost never possible, even with courier services.”
“Excellent range of food & drink products that are hard to find in the U.K. Brilliant, friendly service & easy to use app & website. Items are always well packed & protected. Many thanks indeed!”
“Everything was fine exapt of the payment procedure. I wanted to pay via "sofort Überweisung" but everytime I tried, the internet side kicked me out. I tried three times and I had so many items in the basket :( that was very annoying. Finally I had to pay via Paypal. Maybe you could check on that :) anything else was great - I will order again soon.”
“The order and delivery were quick and orderly, only
the German division was impossible for me to reach with
my queries, so I contacted the UK Co and I am VERY PLEASED
i will go through the main office who were very friendly and
completed my questions. Thank you.”
“Hey, great service. My husband (american) was very happy and it was a big surprise for him, He misses american food so much. We will order again. Many thanks to you all.”
“Sweets I'd never heard of before, i was able to purchase and send over to a friend in America for his birthday today, fantastic communication and fast delivery, thank you”
“I ordered several items, crisps, sauces etc.. 3 of 7 packets of crisps were out of date and 2 of the in date packets had popped due to not enough bubble packaging (the sauces flattened them!) Are you guys aware that it is illegal to sell out of date good without informing the customer????? Very dissapointed as I had browsed the site many times and waited until they had the items I wanted back in stock. There's many other websites that sell this sort of stuff and actually bother to pack it properly. Be warned.....”
“Efficient service to get product I want from Amercan Soda. Postage cost reasonably priced. I now cannot purchase Bisquick locally. I am not entirely pleased with the Hermes delivery.”
