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American Soda Reviews

4.1 Rating 2,144 Reviews
76 %
of reviewers recommend American Soda
4.1
Based on 2,144 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Email
Read American Soda Reviews
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Phone:

0161 359 3655

Email:

ben@americansoda.co.uk

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American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
American Soda 5 star review on 22nd March 2024
Anonymous
38
Anonymous
Anonymous  // 01/01/2019
Good customer service and the order came next day which was handy as it was Christmas time. I would definitely buy from again.
Helpful Report
Posted 5 years ago
Majority of my order was fine but one of the chocolate bars I ordered was damaged and open, the other 2 of the same kind were severely misshapen. I was going to gift them to someone but I can’t really due to the state the game in and obviously the open one had to go in the bin. I’ve never been unhappy with an order from American soda until now tbh. Wasn’t great.
Helpful Report
Posted 5 years ago
The order was never confirmed via E-Mail [although I explicitly asked for a confirmation after not receiving one directly after the order]; I did the payment via Klarna. I wrote several mails to the customer Service until I got an answer. They claimed that they had done a refund (nearly 2 weeks ago); I never received my money back nor did I receive the products. I didn´t get any answer concerning the refund recently....very frustrating! I would not recommend this online shop!
Helpful Report
Posted 5 years ago
I never received an email confirmation about my order which was very frustrating and also because of that you don’t know when the parcels going to come. Not only that I was always charged twice for the same order and when trying to get through to customer service I had no luck, I emailed multiple times and tried to ring the number. As for some of the sweets and drinks you can actually buy then cheaper else where if you look properly. I won’t be using American soda again as I feel their unprofessional and I will not be recommending them simply for the fake that if you have any issues with your order you can’t even contact customer service at all.
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Posted 5 years ago
Good assortment, sometimes a Little Bit to expensive. Easy Form of Order and payment Short deliverytime.
Helpful Report
Posted 5 years ago
Order delivered very quickly. Have used American Soda more than once. Products all correct. Never usually have a problem however this order was delivered by Hermes. They barely pressed the bell and didn’t wait for me to answer. They actually threw my parcel at my door and reversed at speed up the road which was highly dangerous. I’m surprised my front door wasn’t damaged as I had cans in the order. This resulted in everything being squashed. Whilst still edible this isn’t exactly what you want when ordering food products.
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Posted 5 years ago
Reliably quick service. A taste of America is always welcome
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Posted 5 years ago
Nice range of products. The delivery was very quick and goods arrived in great quality. Will most definitely shop here again
Helpful Report
Posted 5 years ago
A*
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Posted 5 years ago
I've used American Soda for years and never had any problems.
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Posted 5 years ago
Great selection, reliable delivery. 100% satisfied customer.
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Posted 5 years ago
Absolutely amazing - one of the few places in UK to sell the best cinnamon sweets.
Helpful Report
Posted 5 years ago
It's all fake. I didn't get my items , nor do they reply to their emails. I tried to call them but no one replied to the call. Probably got scammed.
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Posted 5 years ago
Hi, I enjoyed shopping for American products at American Soda. Unfortunately though a lot of the products were either sold out or no longer obtainable. A few more types of Christmas candy for the coming season would be nice. I plan to place a further order soon.
Helpful Report
Posted 5 years ago
unfortunatly, what I wanted, was not availlable. But what I got instead, was great as always.
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Posted 5 years ago
Easy to order. Quick to deliver.
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Posted 5 years ago
Lots of good old American stuff in the webshop. But a lot of is out off stock
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Posted 5 years ago
The mystery boxes were amazing value and I'd certainly get them again. Mostly I use American Soda for getting Hawaiian Punch in bulk as you can't normally get it here but having seen the mystery boxes I've ended up getting 4 in total and recommending to friends who have also bought them.
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Posted 5 years ago
Quick and easy to order. delivery was quick and great service. the kids liked the new flavours will be happy to order again thank you American soda for a great experience 5*****
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Posted 5 years ago
Poor delivery - wouldn't use again
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Posted 5 years ago
American Soda is rated 4.1 based on 2,144 reviews