Animed Direct Reviews

“ Now I have received an email from them today, cancelling my order and to try again next week!! I now have to buy the medication at twice the price from my vet as I have run out. ”

“ After looking at 3 different companies, all very similar in price, I chose Animed Direct soley on the fact that I could pay for "express delivery" & have the medication and also vet grade specialist tinned food because he will only eat this at the moment because he's so unwell, to be delivered on the Thurs when I ordered on the Tues. ”

“ Avoid avoiding avoid Ordered basic supplements.. nearly 4 weeks later and they've still not arrived. Many better smaller companies at a better price too ”

“ Used this company for 8 years plus don’t know what has happened to them emailed prescription rang and paid for tablets with express delivery 4 weeks later nothing can’t get in touch they don’t answer phones had to get onto my bank to get money back never again ”

“ I ordered vetoryl for my dog jenks on a live subscription and express delivery and they took 10 days and left my dog with no medication when I rung to complain they hung up on me for being annoyed and haven't yet reimbursed me for having to buy my dogs meds over the counter at my vets, Anna the woman I spoke to was completely unsympathetic ”

“ 5 days after l check my account after not having any emails back regarding delivery only to see its not even been processed yet. ”

“ Somethings not right here i think they’re being dishonest and surmising tberes some licensing problems, therefore I’m intending to cancel my order and ask for a refund , il go elsewhere . ”

“ Placed order with valid Prescription uploaded, meeting all new criteria over a week ago and status is still ‘validating’ Prescription, sent email, no reply. Tried ringing multiple times trying all automated options, when put through to an advisor told they are too busy and ring back later - goodbye! Don’t know what’s happened to Animed, seems to have gone really down hill so have cancelled order, now waiting for refund, which they debited my account the instant order was made! Gone elsewhere and will not be returning! ”

“ Will never deal with this company ever again an absolute nightmare. I ended up asking for a refund I will go elsewhere. Big thumbs down from me. ”

“ I have never had a problem with this company. I do not order mediation for my dog but do order prescription diet. Delivery is usually on time, sometimes only taking 24hrs to deliver even though I chose free 2-4 days delivery. One order was badly damaged on arrival, phone customer service who were great and offered refund or replacement. I've used Animed Direct for years and will continue to use them ”

“ Have been using Animed for about 4-5 months now and we're extremely satisfied with the service 👍 ”

“ I have been buying from Animed Direct for a couple of years, it’s always been very good, lots to choose from, the cheapest for what my cat needs (Royal Canin food) an fast delivery. Customer service is excellent too. Highly recommended 👍🏻 ”