Animed Direct Reviews

“ This was my first time using Animed & my first experience of ordering prescription medication. The two customer advisors I spoke with were extremely helpful & friendly. The delivery of the product was prompt (I used express delivery) & the price was very competitive. I'm pleased I was not deterred by some of the reviews I read. Would definitely recommend this company. Thank you Animed. ”

“ Not sure if its the same company others are using (looking at the bad reviews !) But the “Animed Direct” I have recently used twice in last 2 months have been perfect. Great price, great communication, a prescription checked & authorised within couple of days then dispatched within 48hrs ”

“ Bought hills dog food.....Excellent price compared to the vets and speedy delivery.....highly recommend 😁 ”

“ I have been buying from Animed Direct for a couple of years, it’s always been very good, lots to choose from, the cheapest for what my cat needs (Royal Canin food) an fast delivery. Customer service is excellent too. Highly recommended 👍🏻 ”

“ July 2022. I read some of the reviews, prior to placing an order for the first time. However, my experience has been extremely positive. Placing the order was a simple process. I paid for Express Delivery and found the tracking system very helpful. The order arrived on the day and well within the timescale. I will definitely order through Animed again! ”

“ This was my first time using Animed & my first experience of ordering prescription medication. The two customer advisors I spoke with were extremely helpful & friendly. The delivery of the product was prompt (I used express delivery) & the price was very competitive. I'm pleased I was not deterred by some of the reviews I read. Would definitely recommend this company. Thank you Animed. ”

“ I offered to return the really badly damaged tins but Animed refused a refund. ”

“ I thought it perfectly reasonable that they refund the food as I had to purchase the same amount ££ from the vets to see me through until I got theirs but again dismissive and unhelpful with that. ”

“ Worst customer service won't reply to emails order cancelled within mins of placing order still took money from account and still no refund 1 week now and not 1 single reply AVOID ”

“ Have been using Animed for about 4-5 months now and we're extremely satisfied with the service 👍 ”

“ I have been buying from Animed Direct for a couple of years, it’s always been very good, lots to choose from, the cheapest for what my cat needs (Royal Canin food) an fast delivery. Customer service is excellent too. Highly recommended 👍🏻 ”

“ Customer service is non existent. Can’t get through on the phone always 6th in the que , don’t reply to emails, I paid for next day delivery still waiting a week latter, but they don’t seem to have a problem taking your money, won’t be using them again. ReOrdered from another company and got it the next day, now I want my money back. ”