Ann Summers Reviews

3.4 Rating 110 Reviews

60 %

of reviewers recommend Ann Summers

Company Reviews

Questions

Metrics

3.4

Based on 110 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 83%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Ann Summers deliver? Does Ann Summers deliver on time?

Customer Service

How can I contact Ann Summers? How quickly does Ann Summers resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Ann Summers.

Visit Website

Phone:

0845 456 6948

Location:

Gold Group House, Godstone Road, Whyteleafe
Surrey
CR3 0GG

How do I contact Ann Summers?

1 Helpful Report

(4 weeks ago)

You can contact Ann Summers by Email, Telephone and Live Chat.

1 Helpful Report

(4 weeks ago)

76.47%

Industry Average

“ Amy B was amazing in her customer service today and went above and beyond to help my sister and I find the right sizing. Incredibly helpful and very happy with the staff in the store. ”

- Eskay

“ Excellent service very professional. Makes you feel at ease like talking to a favourite relative. I didn’t realise I was wearing all wrong sizes till Caroline sorted it out ! I will definitely be going back. I felt much better on the way out than on the way in ”

- Anonymous

“ Chloe at the Nottingham branch was fabulous, with a brilliant bra fitting followed by help in choosing the rest of the items I wanted. I am 100% happy with the fit of the bras and the service provided. Highly recommended! ”

- K Cooper

Ann Summers Reviews

Customer Service - Good