Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,939 Reviews

93 %

of reviewers recommend Anorak

4.7

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the towels and prints. I have had the previous set of towels for a couple of years and they remain true to colour and fluffy and soft.”

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Posted 8 years ago

“Lovely product but expensive postage”

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Posted 8 years ago

“Fast delivery good price in the sale. Nice colours and wash well. The only down side is they are a little thin but still good quality.”

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Posted 8 years ago

“The simple animal pattern makes me soooooo happy”

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Posted 8 years ago

“Lovely items in the sale.”

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Posted 8 years ago

“Quality of product was very good, easy to browse the website to find what I was looking for”

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Posted 8 years ago

“The quality of my picnic rug is very good and I'm sure we will get lots of use from it.”

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Posted 8 years ago

“Beautiful”

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Posted 8 years ago

“Good quality wash bag”

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Posted 8 years ago

“Quick, efficient service. Goods well, but not over packed.”

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Posted 8 years ago

“I like the pattern with animals on the towel, especially as there are several colors. it is original and cute. As a remark, i would criticize a bit the quality (considering the price) especially the thickness and the sweetness of the cloth after washing it at 30°”

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Posted 8 years ago

“Prompt delivery, lovely items and well packaged.”

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Posted 8 years ago

“Make this easier to find online! I live next to the place on upland rd so I was able to find it online but without googling the exact name I couldn't find these items. I love the prints and use them for my babies' things because they are lively without being twee, but finding them online was not easy.”

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Posted 8 years ago

“There have been some delivery issues with my parcel -when I contacted Anoraks they were so helpful, and looked into the issues and called me back when they said they would. It is nice to have a very positive experience of customer service - I would highly recommend them as good company to deal with. I have not had my parcel yet so have not been able to see my products which is why my rating is good and not very good. I would definitely shop with them again.”

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Posted 8 years ago

“Order received promptly. Well packaged and exactly what I ordered.”

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Posted 8 years ago

“Very nice company, Although I did have a query regarding the use of animal bone china used in Their China (as the description stated) but when phoned this was confirmed to be false,and they removed the word bone from fine china in the description. :) I am a vegetarian and so I feel much more happy with them now. Customer service was great,and free returns were available.”

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Posted 8 years ago

“Great little rug. Not very thick but will keep bottoms dry and wash up well. Love the kissing hedgehog pattern.”

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Posted 9 years ago

“Quick delivery of my cute laundry bag which was excellent value.”

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Posted 9 years ago

“Really cool design! And very soft towels Love it!!”

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Posted 9 years ago

“Service was super, price was great (3 for 2!) but I was a little disappointed as the printing on some of the items was quite patchy. Otherwise would have been *****”

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Posted 9 years ago

Hi Abigail, many thanks for your review. The quality of our product is very important to Anorak, and we are disappointed to hear that you have some patchy areas of print on your melamine. Please return the items to the freepost address on our website and we will arrange for a replacement to be sent out.

Posted 9 years ago

Anorak is rated 4.7 based on 3,939 reviews