Anorak Reviews

Name: Anorak
Address: Anorak PO Box 80671, London, United Kingdom
Rating: 4.71

4.7 Rating 3,939 Reviews

93 %

of reviewers recommend Anorak

4.7

Based on 3,939 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Location:

Anorak PO Box 80671,
London
United Kingdom
SE23 9GD

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Anorak 5 star review on 16th October 2023

113

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really happy with products. Website was a bit off putting as I was using a free postage code but it kept looking like postage was added. It almost put me off placing the order online. The issue was resolved as the transaction went through but I highlight it in case others are put off. I love these prints. I have bought lots of Anorak things from shops before and will, no doubt, buy more in the future. Can we have a raccoon or bear print next please?”

Helpful Report

Posted 9 years ago

“Nikki was most helpful in answering my questions. The website for online buying proved a little problematic. But all was was well in the end and the goods were delivered promptly”

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Posted 9 years ago

“A nice quality product - decorative and useful handle - and despatched quickly. It's a gift don't know if it works well and is heavy enough.”

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Posted 9 years ago

“Kissing Stags very amusing but can't really write critique unmill I have seen then and discussed them over my daughter Christmas Dinner table!!”

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Posted 9 years ago

“I always like the good clear designs of animals you choose to use. Only problem is occasionally the product I might want is not produced in the particular animal design I like (usually the rabbit!).”

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Posted 9 years ago

“I ordered a peg bag, some face cloths and some flat purses - they are all lovely! I especially love the squirrel print.”

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Posted 9 years ago

“I did telephone, all the lines were busy and I was told someone would call back but I have not received a reply. I wanted to enquire about the offer of a flat purse with purchases over a certain amount but at checkout was told it did not apply to the items I wanted to purchase. by the time I had waited for the return telephone call the offer had been withdrawn. The kissing hedghogs picnic rug was delivered promptly and as advised.”

Helpful Report

Posted 9 years ago

“I got an email to inform me that my order is dispatched on the 13th of October 2015. To-day I haven't received my package and I even don't know who will deliver it and that is perhaps a usefull information. ( tracking your order ) Concerning the postage I also have a remark : postage depends from the amount you order : for Belgium it is 10 £ for an amount beneath 50 £ and above already 20 £ postage. I wanted to order one piece more but I didn't do it because the amount would be over 50£ and the weight perhaps 200 gram more so why does the amount of the postage doesn't refer to the weight ??? instead of the amount of order. I think in this case you sell more.”

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Posted 9 years ago

“Although I didn't receive the item on time, the product itself is great! I really love it and wouldn't hesitate in using the company again, I just would avoid next day delivery!”

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Posted 9 years ago

“Loved the new ducks print though I felt the quality of the china mug was not as high as for mugs bought previously from Anorak; the glaze noticeably rough on the handles. Also, one of the mugs had a clear imperfection in the glaze at the base of the mug. Delivery by UKMail : fairly quick after placing order. I missed delivery and had to rearrange online ( system was a little confusing) . When I received the parcel , the box was damaged on one corner and the boxed contents ( gift boxed mugs) were distorted which was a shame as they were intended as gifts. Will try to buy in stores which stock Anorak next time rather than ordering online.”

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Posted 9 years ago

“As efficient as usual & quality of goods up to usual high standard”

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Posted 9 years ago

“Love the designs . I bought the bag and wash bag to carry my swimming kit etc, no more damp bags .”

Helpful Report

Posted 9 years ago

Anorak is rated 4.7 based on 3,939 reviews