“Ordered from APL as they had in stock something what I ordered from elsewhere but cheaper! Will definately use them again and have already recommended them to a few people who use the product I purchased.”
“I absolutely love this website I came across it by accident and stayed on it for ages just having a really good look around the site. dead easy to use lots and lots of choice easy to navigate around. Great prices, fantastic customer service really impressed will definitely use again.”
Thank you for your very kind review! The feedback you've given about our website is so nice to read, I was so thrilled I read it aloud to the team!
I hope you have a nice weekend and we look forward to working with you again!
Best wishes
Charlotte
“I received my samples in a good time and I was informed that they would be a little later than stated.
When I received my samples one box was in good condition but the other was bent and battered. To me it hadn't been packaged well enough to protect it in transit. I know they were for a sample but it didn't give a good impression of the delivery.
Cheers Lisa”
Hello Lisa
Thank you for taking the time to leave such a detailed review, we really do take on board all comments to help improve our business. I'm sorry that one of the items did not arrive in a good condition. I have spoken to our Warehouse Manager regarding how the flat pack boxes are packaged and she is going to investigate other packaging solutions to ensure that all the boxes arrive in a tip top condition. I will contact you separately and arrange for the box to be resent to you. I hope that this has restored your confidence in APL and that you do order from us again.
Best Wishes
Charlotte
“Ordering is very easy - I like that the website tells me how long I have to ensure I am eligible for next day delivery. Everything was very efficient.”
Thanks for your review Jo. I don't know if you have seen, our count down clock? It's on the right hand side of every product page and gives a count down clock to the minute as to how long there is left for next day delivery. Our cut off time is 4:30pm! It's great to hear that you found our service efficient! I hope you have a great week! Charlotte
Thanks for your review Andrew, I'm sorry the bags did not get to you in the time they should have. It's great to hear you found our website easy to use and that you are happy with the quality of the bags! Have a nice week.
Charlotte
“APL offers a concise and clear website. There is an excellent range of products that are well described and represented. I was delighted with the quality of the boxes I ordered and was very impressed at the speed of the delivery. I will certainly be using APL again.”
Hi Sophie
Thanks ever so much for your review of our flat pack boxes, and feedback regarding our website. I'm so pleased to hear that you are delighted with the quality of our bags and speed of delivery.
Have a nice week
Charlotte
“Great service and very happy with the product. Reasonable prices, will definitely use again. Delivery was fast with good detailed information about delivery time.”
“Could you provide a price for a plain white bag as per the matt white rope handle paper bag you provided but could you do the Size at 57/60cm x 40xm high & provide a price please we would only need between 50 to 100 bags at a time
regards
Cath Clifton
cath.clifton@designercontracts.com”
“This is the second time I have used APL Packaging and I will come back again. Great product range at an affordable price, coupled with Great service and promt delivery.”
Hi Richard
Thank you for your review of our rope handle paper bags. It's great to hear you plan to order from us again soon! I hope you have a nice weekend. Best wishes.
Charlotte
Hi Donna
Thank you do much for your comments, your feedback did make me smile, I'm so pleased you like the boxes! I hope the launch of your products goes well and you buy from us again soon.
Have a nice weekend!
Best Wishes
Charlotte
“There was a problem with my order as only half of it was delivered. When I called the person on the phone was very helpful and sorted it out easily. Two days later I received the other half of my order!”
Hi Aurore
Thank you for your comments, I'm sorry that there was a problem with the delivery but I'm very pleased to hear we were able to sort it out for you quickly. Our courier partner Interlink are very reliable however on the odd occasion sometimes deliveries do not go to plan (this is rare) and we always do our best to resolve any issues as quickly as possible. I hope that you are pleased with the cardboard boxes and that you order again from us soon.
Best Wishes. Have a nice weekend!
Charlotte
Hi Michael,
Thank you for your review of our counter bags, I'm pleased to hear you feel that they are good value for money. I'm so pleased to hear that our delivery cut off time was convenient for you! I hope you have a great week,
Charlotte
