“Delivery as expected. Product as expected - good quality. Will be re-ordering. Slight hiccup with email delivery & tracking confirmation but after a telephone call it was re-sent immediately. So far so good.”
Good Morning Danusza!
Thank you so much for taking the time to review our Arofol mailing bags, I'm sorry there was an initial small hiccup with your confirmation details but I'm so pleased to hear that we were able to sort it out promptly.
I hope to see you order from us again soon!
Best Wishes
Charlotte
“From one online retailer to another I salute you. I rang just after the 4.30pm cut off and begged APL to send me some dead plain white bags. They made the courier (who was already on site) wait whilst they processed my order and I got the bags the next day. I am so delighted to have ordered from a company that has the same high standards of customer care as we do, and I will be using APL again but hopefully in a more timely and organised fashion.”
Hi Caroline
Thanks for your very kind words and review, it is a pleasure helping you.
You spoke to Simon, I have already passed on your comments :) - he was very happy to hear your feedback.
I hope you have a lovely weekend, and that you order from us again!
Charlotte
“Extreamly efficient service.
Needed some Bubble Wrap, de-cluttering prior to selling and moving home.
The young lady on the telephone was bright and cheerful, it was a pleasure to talk to her.
The order was waiting for my collection, without any hanging around.
If, I ever have the need again will certainly use APL Packaging again.”
Hi Mike
You spoke with Shirley, I will pass on your message! Thanks for your very kind comments. I hope you have a lovely weekend and that your move goes well!
Charlotte
“We need small strong paper bags for our annual Apple Day when we fill each with apples and give them out to all households on this East London estate. APL totally understood our needs and met them very efficiently. The box of 250 bags - that we know from previous years are perfect for our purpose - arrived the day after we'd ordered them”
Good afternoon Naseem,
It is a pleasure to work with you and learn about the reason you need the bags. So pleased to hear they were perfect for the job!
Have a great week,
Charlotte
“A wonderfully helpful, patient person answered my phone call and I apologise to her that I have forgotten her name. An excellent sppedy service.Well done.”
Hi Linda,
You spoke with Shirley- I will pass on your message. She's a delight and it is always so nice to receive such personal feedback!
Thank you for your review.
Charlotte
“Excellent customer service particularly when we turned up unannounced at your office to look at sample bags. Very helpful staff. Website easy to use and speed of delivery excellent.”
Hi Katrina
It was a pleasure to meet you and help you find the most suitable products for your shop. Pop by anytime! Thanks for your review!
Have a nice week!
Charlotte
Good Afternoon Khouddjia, Thanks so much for your review of our black tissue paper! Fab to hear that you'll order from us again, it was a pleasure working with you! I wish you a nice weekend! Charlotte
“Next day delivery as promised on my green vest carriers which are excellent quality, strong and durable. Most reasonably priced bags I found on the internet too. Will be using again for sure.”
Thank you for your review Michael! It's great to hear that about our prices as we work really hard to provide the best quality and prices! Great to know you plan to shop with us again. Have a nice weekend!
Charlotte
“Excellent. Received my order this morning as promised, and was informed of its progress along the way. The bags I ordered are of very good quality, and suit my purpose well.”
