Appliance City Reviews

4.2 Rating 59 Reviews
81 %
of reviewers recommend Appliance City
4.2
Based on 59 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
Read Appliance City Reviews

About Appliance City:

Appliance City offer great prices on a huge range of kitchen appliances. We specialize in range cookers, American fridge freezers, dishwashers and much more.

Visit Website

Phone:

0115 965 1937

Email:

customercare@appliancecity.co.uk

Location:

Bunny Trading Estate, Gotham Lane
Nottingham
NG11 6QJ

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Anonymous
Anonymous  // 01/01/2019
Hi I have received my new Grengie cooker and am delighted with the service that I have received from your team
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Posted 7 years ago
Order both American tumble drier & washing machine, arrived 2 days later, all fitted and working, very very happy
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Posted 7 years ago
Excellent, prompt service. Delivery driver was professional and courteous. I would definitely recommend Appliance City and will undoubtedly be ordering from them in the future.
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Posted 7 years ago
I ordered a smeg oven and hood from appliance city. They quoted a great price beating all the competition even john lewis who wont price match .appliance city are an authorised dealer for smeg so no qualms there. Delivery drivers area were fantastic not only did they deliver the items exactly to where i wanted them but they also rang me the day before the actual delivery date to see if they could deliver that evening saving me an early start in the morning. All staff at appliance city were courteous and offered great customer service. Would definitely use again and also recommend.
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Posted 7 years ago
All delivered and taken away with minimum fuss. Thank you
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Posted 7 years ago
pleasure to deal with this company. Answered the phone straight away, fast delivery on day to suit me, delivery men phoned half hour in advance, arrived exactly on time, delivered the appliance carefully and took the old appliance away, leaving no rubbish behind. Very polite and helpful. Drivers' references were B + CG/VH4 - hope I got this right!
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Posted 7 years ago
Just had my third delivery in 3 months from Appliance City. Great prices and fantastic service very time from office staff and delivery teams. Today was CB and DF Van1 (sorry no names). Called to let me know they were 20 minutes away. Polite, cheerful, helpful and efficient. Can't ask for more. Highly recommended and will definitely use again.
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Posted 8 years ago
I cannot praise this company enough! Being in the kitchen industry, I have ordered multiple appliances from these guys, and I have dealt with an advisor called Richard Michael about 90% of the time! and this guy is worth his weight in gold. His product knowledge is second to none, and I always feel comfortable ordering with him. Saying that, his other colleagues that I have dealt with are just as knowledgable, and just as friendly to deal with. I can safely say "touch wood" that I have never, ever had an issue with any item they have supplied or delivered, and talking of delivery, they have never let me down on any that they have done. I cannot recommend them enough, and I will continue to buy from this exceptional company!
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Posted 8 years ago
i was very impressed from start to finish, my fridge freezer was over £100 cheaper than at another store, i could pick my delivery date, i received a text confirm the delivery, the drivers that came (PW & LW in van 21 were great, extremely helpful and professional, they unpacked my fridge freezer with care, they insisted that I check it all over before signing the delivery note, was very pleased and will defo be using appliance city again, need a new dyer next :) :)
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Posted 8 years ago
This must be the very best customer service I've ever had. They communicated very well about progress of my order and delivery. They arranged delivery to suit us. A four hour window with a 1 hour pre-call The best bit was that, they helped us sort out our error in our order and gave us a no quibble return and replacement when it was our mistake. Thank you Ian and Jenny Quality excellent, price a great deal. Trust me, use this company and you will not have any hassle only help and great service. Simple the BEST!
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Posted 9 years ago
Excellent service all the way through from purchase to delivery by K.J and M.M. who were very pleasant and efficient. The whole purchase and delivery took less than 24 hours. Great
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Posted 9 years ago
Ordered a fridge and freezer on a Tuesday through the sales team, excellent service. Received a telephone the Wednesday to advise me that my goods would arrive between 7.00-7.30 on the Thursday morning, true to their words the goods arrived at 7.00. The delivery men known as S.S and S.D. van 25(sorry did not get your full names) were excellent and very polite. Would definitely recommend Appliance City to family and friends. Mr Arrneill very satisfied customer.
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Posted 9 years ago
I had a three man delivery team as I had made Appliance City aware that the appliance was to be taken up a flight of stairs. Whilst this caused some uncertainty about getting the appliance to the appropriate room it did not deter the delivery men from making every effort to do so and in the end very successfully. Very professionally done and extremely helpful. Thanks to all.
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Posted 10 years ago
Excellent customer service from Ian, always kept informed and goods delivered quickly by Geoff. Very helpful and delivery men Gary and Brian were delightful and took away the packing material, would definitely use again and recommend.
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Posted 10 years ago
Excellent experience - good price and nice to deal with - Matt was/is superb in Sales and advised me on the fridge I bought which I am delighted with (or as delighted as you can be about a fridge !!). Delivery was as promised and Chris the delivery driver too arrived on time and did an excellent job. Products arrived fully packed and are installed and working well. All together a brill transaction which sadly in today´s world is a rare thing - I will use them again - thanks guys !! Anne Martin - Unbeatable.co.uk
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Posted 12 years ago
I ordered from appliance city due to the positive review already on this site and I can fully back up the praise. I ordered a cooker and hood 6 days ago and took delivery this morning. Service was efficient and staff very polite and helpful. Hayley BLack - UNBEATABLE.CO.UK
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Posted 12 years ago
Overall a very good experience, I ordered a Neff Hob on the Friday five working days later I got a call giving me a day option for delivery? Dave - Unbeatable.co.uk
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Posted 12 years ago
Ordered American fridgefreezer back in mid-March and they only asked for 10% deposit to secure the order for 2 months. Great customer service. Karen - Unbeatable.co.uk
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Posted 12 years ago
Super service, delivered when I asked, removed packaging, polite and product in perfect condition. Claire H - Unbeatable.co.uk
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Posted 12 years ago
Appliance City is rated 4.2 based on 59 reviews