Appliance City Reviews

Name: Appliance City
Address: Bunny Trading Estate, Gotham Lane, Nottingham
Rating: 4.24

4.2 Rating 59 Reviews

81 %

of reviewers recommend Appliance City

4.2

Based on 59 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Appliance City:

Appliance City offer great prices on a huge range of kitchen appliances. We specialize in range cookers, American fridge freezers, dishwashers and much more.

Visit Website

Phone:

0115 965 1937

Email:

customercare@appliancecity.co.uk

Location:

Bunny Trading Estate, Gotham Lane
Nottingham
NG11 6QJ

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVIOD! Terrible experience, faulty item delivered just prior to lockdown. Item was unboxed and fault reported immediately to Appliance City who refused to accept the item back blaming COVID. Do not buy from this company if customer service is a key decision factor of your purchase.”

Helpful Report

Posted 3 years ago

“Phoned me to say would arrive in 20mins I said I was taking disabled son to centre and would be back 30 to 40 mins he said he phone someone and phone me back I said just put it at back of house as it's a quite no though road he did not phone back I rushed home 31 mins texted him and phoned no reply phoned company kept waiting for ages to be told it was not going to be delivered when I asked for money back so could go buy one for my disabled son as his stopped working I was told I would have to wait days I will not use this company again if this is the support they give to there disabled customers”

Helpful Report

Posted 4 years ago

“Product fine but delivery and customer service very poor. New floor damaged whist delivering, head office response just rude, obviously not wanting to accept liability. Shop with caution.”

Helpful Report

Posted 4 years ago

“So, very impressed with the service and delivery from Appliance City. Tom and Jerry were the delivery team who had the epic job of bringing our American style fridge freezer into our home, via our neighbours garden. Not an easy task but was preformed professionally. Great job!”

Helpful Report

Posted 4 years ago

“awful experience, do not use when they make a mistake they do nothing to put it right, just give refunds I ordered a Samsung fridge freezer 07/06/18 to be delivered 13/07/18 paid in full at time of ordering. I am disabled and having a new kitchen fitted as finding it difficult to manage in my old kitchen. I have no working fridge since 11/07/18 they phoned 12/07/18 to say they could not deliver my order until the end of the month as they had given my fridge freezer to someone else and did not have another in stock, would not deliver small fridge until they could supply my order and refused compensation even though they had broken there contract with me. just gave me a refund to get rid of me”

Helpful Report

Posted 5 years ago

“Had a few issues with my appliance but that wasn't the fault of appliance city it was the makers issue. Appliance city drivers Pawel and Tony helped fix the problem with my delivery and all appears to be good now”

Helpful Report

Posted 6 years ago

Appliance City is rated 4.2 based on 59 reviews