Aquapet Reviews

Name: Aquapet
Address: Kingsfield Road, Barwell
Rating: 4.83

4.8 Rating 6,121 Reviews

96 %

of reviewers recommend Aquapet

4.8

Based on 6,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455843400

Email:

sales@aquapet.co.uk

Location:

Kingsfield Road
Barwell
LE9 8NZ

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Aquapet 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery thank you very much!”

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Posted 3 years ago

“Excellent service, really happy customer 🐢”

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Posted 3 years ago

“Very satisfied with the service received and products, thankyou.”

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Posted 3 years ago

“Item arrived quickly and in excellent order. Ernie loves his new, bigger cage.”

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Posted 3 years ago

“Always use Aquapet for my pond products. Great delivery and always very helpful.”

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Posted 3 years ago

“Super fast delivery. Perfect product”

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Posted 3 years ago

“Quick and easy ordering arriving very quickly in perfect condition , very pleased with order , many thanks.”

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Posted 3 years ago

“Ordered twice off this company now and have been impressed with the quick turn around. Most recent was a new light and sensor kit for my fluval flex tank as seen in pic. Products are genuine and prices competitive. I have had no issues. Would recommend.”

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Posted 3 years ago

“its great item, i will use it for terrarium which i will buy soon, im happy with the size, hope it will work well. thank you”

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Posted 3 years ago

“Ordered few items which were promptly dispatched, arrived quickly and packaged well. Would definitely order again”

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Posted 3 years ago

“Excellent service and delivery. Sensible pricing. Well done!! Thoroughly recommend.”

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Posted 3 years ago

“My order arrived as expected. Sadly I had ordered the wrong size lamp. I emailed to ask if I could return my order and order the correct size. Within half an hour or so I had a reply, of yes and an invoice would be sent for the difference and replacement on its way!”

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Posted 3 years ago

“I had a most helpful telephone conversation about a product I bought from Aquapet last year. Arising from this, I bought another, and it arrived promptly.”

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Posted 3 years ago

“a very good delivery time,great prices.”

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Posted 3 years ago

“I found Aquapet's customer service excellent, and happily rate it five out of five. The cage extension was quite difficult to fit, particularly when it came to releasing the original two white clips 'locking' the roof on. It is less secure now as the clips are loose, and a pair of translucent ones in the package do not seem to fit anywhere! However, it has not capsized so far, held by the bottom white section when lifting to clean. The two budgies needed more space when 'indoors', and are very happy with the height of their top perch in their new tower block.”

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Posted 3 years ago

“Items received within the time period stated and all as ordered”

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Posted 3 years ago

“The cage is fine, it was the construction that was the problem! Instructions are very small print and not full enough. Eventually worked out how to do it but it took way longer than 15 minutes! This was a replacement cage so we knew what it should look like!”

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Posted 3 years ago

“Great price, great service.”

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Posted 3 years ago

“Good and fast service. :)”

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Posted 3 years ago

“Product was extremely well packaged and arrived in perfect condition.”

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Posted 3 years ago

Aquapet is rated 4.8 based on 6,121 reviews