Aquapet Reviews

Name: Aquapet
Address: Kingsfield Road, Barwell
Rating: 4.83

4.8 Rating 6,121 Reviews

96 %

of reviewers recommend Aquapet

4.8

Based on 6,121 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01455843400

Email:

sales@aquapet.co.uk

Location:

Kingsfield Road
Barwell
LE9 8NZ

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Aquapet 5 star review on 13th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item came not greatly packed and was expensive to return. Item also did not fit! Not great!”

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Posted 3 years ago

“Their turned up with a big scratch on the top tried to call but no answer”

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Posted 3 years ago

“Never arrived”

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Posted 3 years ago

“Would write one but item not received as yet”

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Posted 3 years ago

“Can't give review as hasn't arrived”

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Posted 4 years ago

“Not received parcel as yet. Starting to get a bit worried.RM doesn’t recognise tracking ref number”

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Posted 4 years ago

“How can I write a review when my product hasn't arrived yet?”

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Posted 4 years ago

“Paid extra for 1 day delivery and 3 days later it still hasn't arrived ...”

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Posted 4 years ago

“I have not recieved my order”

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Posted 4 years ago

“Installation was fine. However. when going to clean the filter, the release lever just snapped off. I contacted Aquapet and they said the lever was not covered by the warranty. Rubbish equipment rubbish customer service”

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Posted 4 years ago

“Item never arrived. No response to email.”

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Posted 4 years ago

“Their system crashed in the middle of checkout so I ended up with two of the same items. They tell me I have to pay the £10.00 re-shipping charge! Very poor customer service.”

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Posted 4 years ago

“You asked me to write a review, I have already written one. You have not answered my email and you are still addressing you're emails to me with the wrong name!”

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Posted 5 years ago

“i will when it gets here”

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Posted 5 years ago

“The Delivery was late so I had to source from a local shop... I emailed Aquapet , who, instead of apologising for the said, late delivery, sent me a generic message from the local Delivery office!!!”

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Posted 5 years ago

“Not received product”

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Posted 5 years ago

“IT'S NOT HERE, SO NO REVIEW.”

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Posted 5 years ago

“Sent me a heatmat that's not fit for purpose. Hardly any heat comes from it”

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Posted 5 years ago

“have not received item”

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Posted 5 years ago

“I can’t review something I haven’t received yet 🤔”

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Posted 5 years ago

Aquapet is rated 4.8 based on 6,121 reviews