“I didn't receive an order confirmation email after placing an online order. I received the invoice a day later, after my several phone calls to the customer service. Unable to track the status of my order.
Very poor customer service. I regret that I placed an order.”
“I had the worst customer experience via the phone and emails.
I called them 6 times to resolve a issue, and emailed. The company doesn’t want to take any responsibility and just passed it on to someone eles . Who never actually contacts you back.
Please avoid using this company unless you want to experience the same.”
“Worst customer service. I have ordered some products online and the status shows "Out for delivery" from past two days. I called the customer service and they said; wait for 3 weeks more. I advice not to buy from IKEA online in Saudi Arabia.”
“The Worst Company to deal with in terms of poor customer service and delivery. Ordered online 3 weeks ago, still waiting for 10,000SAR of furniture. Called them 3 times to enquire about delivery, each time they said they would call me back - they never did. They have taken my money and not delivered the goods to date.”