Arrowxl Reviews

“ On that subject the opening times of your 'call centre', 9 - 5, are rediculously short No emails as promised, no texts as promised, up to an hour to get through to you on the phone, no answer from your online chat, no call back when one was promised, item 'out for delivery' then not delivered. ”

“ Ordered a large item, they changed my delivery date 3 times! Drivers had it out for delivery and it never arrived, I phoned and they told me it was delayed. ”

“ Cancelled my delivery on my chosen date the day before it was meant to come (the day we moved in and had ordered our fride). ”

“ 2 days in a row after promising on the phone it would be delivered they cancelled it on the morning of delivery absolute waste of time ended up getting a refund for the item from retailer and going elsewhere use Arrowxl say goodbye to your customers ”

“ I phoned the supplier to cancel the order for a refund and bought elsewhere. ”

“ Trying to get a refund doesnt work as they are only couriers and you then have to argue your case with the retailer. ”

“ Had a radiator ordered from Amazon and delivered by Arrowxl. Had a phone call and text to determine delivery time on the day of delivery. The driver was friendly and efficient. The staff in their customer services were very helpful when I was worried by the negative reviews . The only negative I had was the time between ordering from Amazon and when it could be delivered. Overall they provided a decent service. ”

“ Absolutely brilliant delivery, driver was polite and the delivery was spot on time great service ”

“ Just had a delivery from Arrowxl John and Clive were brilliant very helpful and courteous definitely a 5 ***** service. Gordon Plymouth ”