Arrowxl Reviews

“ Anyone in there right mind stay away let down from start to finish delivery driver the rudest person on the plant phone up and spoke to three members of there customer service team one to change address as house number wrong two days later still tried to deliver to wrong address although the driver would have driven past me didn't even deliver to that address I could of walked 100 meters up the road to collect driver didn't even unload took it upon himself to not unload and take back to depo left with out a sofa for my new address for 12 days and counting what a joke ”

“ All day waiting my delivery at home and immediately received your order is delivered and electronic signature taken.. Such a liar company never see in my life ”

“ WhatsApp and Online chat available. Wanted to inform them I won't be in for the proposed delivery slot. Waited for well over an hour on both. Eventually an 'advisor' joined the online chat, asking for further information. Because I didn't respond within 3 minutes, they closed the chat. Still waiting for a response from the WhatsApp message. Any day now..... ”

“ Phoned customer services to ask when they would be back to collect discarded item which I paid for to be taken away and they advised this would not be happening, requested my £35 refund for non collection and again advised this would not be happening, AVOID AVOID AVOID, just look at all the terrible reviews previously from other customer. ”

“ Instead of addressing the crew’s unacceptable actions, I’ve been told that my order is canceled and that they are in the process of returning the washing machine to the retailer for a refund. ”

“ ordered treadmill and amazon chose Arrowxl, they changed delivery day pushing delivery out to a week and then on delivery day pushed a week back again, contacted amazon, they say they are helpless and asking me to wait for Arrowxl to deliver and then refuse to get a refund. it's 600 pounds item locked with amazon and with a horrible service from Arrowxl. ”

“ Had a radiator ordered from Amazon and delivered by Arrowxl. Had a phone call and text to determine delivery time on the day of delivery. The driver was friendly and efficient. The staff in their customer services were very helpful when I was worried by the negative reviews . The only negative I had was the time between ordering from Amazon and when it could be delivered. Overall they provided a decent service. ”

“ Absolutely brilliant delivery, driver was polite and the delivery was spot on time great service ”

“ Just had a delivery from Arrowxl John and Clive were brilliant very helpful and courteous definitely a 5 ***** service. Gordon Plymouth ”