“DO NOT BUY FROM THIS COMPANY. It is the worst. My air fryer quit working after two months. I've sent emails and I've called. No response. I repeat do not buy from AR+COOK!”
“I contacted art and cook in January 7, 2024 about defective kitchen utensils, and despite repeated follow-ups, I am still being told to “wait.” It is April 26, 2025 and I have not received resolution - it should not take over a year to resolve this issue!!!!”
“Over one year ago, I contacted this company because of defective kitchen utensils. I followed up with them regularly and I was only ever told wait my last three messages there have not been any responses to.”
“I bought it in August and it stopped working for unknown reasons in mid September. It was so expensive and waste of money. PLEASE,EVERYONE! DON'T DON'T BUY IT. I bought 12 quarts, and it suddenly stopped working. All money wasted. Because I threw the outer box as I loved it so much.
HS. Pittsburgh”
“I loved my AR+COOK AIR FRYER until it stopped working after 2 months. I tried all the obvious troubleshooting suggestions to no avail. After 7 attempts to get help from customer service I finally gave up. Phone calls, emails, private messages via social media, they never made any attempts to help. VERY POOR CUSTOMER SERVICE. I spent $82 on the fryer.”
“I recently purchased a set of bowls from Art and Cook. I had previously received a set as a gift and really loved them. I wanted another set of bowls and was thrilled when I found Art and Cook online. I promptly ordered a new set at an affordable price on June 1, 2023. When the bowls arrived, they were not bowls. They had accidently put order number one down from mine into my box and I received someone else's order. I promptly emailed the company and Allen responded asking me to send them pictures to prove that I had, indeed, received the wrong order. I immediately responded and sent the requested pictures, complete with a picture of the incorrect orderform for someone else in a box addressed to me. This happened on June 8, 2023. Since this one exchange with the company, I have heard NOTHING back from Allen or the company. I have emailed multiple times and also attempted find a customer service number to no avail. Even thought I love the original bowls I received as a gift years ago, I DO NOT recommend this company to anyone. Their customer service is nonexistent and you may end up like me, stuck with an electric, light-up teapot when you don't even drink tea.”
