Asda George Reviews

"After my communication with my bank, I confirmed that on 27\/11\/2024 at 19.45.20 you took the amount of 53.5 pounds from my account. My order never entered your system, the money was never returned and from what I can see this has happened to many people\r\nYour customer service representative claimed that this amount was never paid, despite the fact that I informed her that I have already checked with my bank and that I have the bank statement\r\nAs you can see, given that this has happened to many of your clients, the case is a multi-participant crime and a huge profit for those involved in the fraud.\r\nPlease:\r\na) check your transactions for the date and time I gave you\r\nb) keep the recording of our conversation on 12\/12\/2024 at 10:58 a.m. because you will be asked by the court\r\nI will expect my refund within the next 24 hours. After that I will file a police report for fraud"

"Item broken.\r\nCall :customer service, on hold for one hour, operator tells me the hold length I'd usual, ask for a recording of the call to be emailed to me and the operating hangs up on me.\r\nContact via Facebook messenger, anas sends a replacement but refuses to address the call issue.\r\nReplacement arrives broken\r\nContact via Facebook messenger, Barakah refuses to discuss call issue or Anas not addressing it.\r\nNoone at asda takes responsibility .\r\nI have asked to speak to managers. Ut that has been refused.\r\nAnas claimed not to have a manager.\r\nI have been really appalled by the lack of accountability.\r\nAnas said that the call centre was overseas, as though I should not be complaining about this, this is an Asda employee with an Asda customer it is an Asda customer service issue.\r\n\r\nHappy for you to contact me at the email address as I would love to speak to someone that is capable of rectifying this."

"Item broken.\r\nCall :customer service, on hold for one hour, operator tells me the hold length I'd usual, ask for a recording of the call to be emailed to me and the operating hangs up on me.\r\nContact via Facebook messenger, anas sends a replacement but refuses to address the call issue.\r\nReplacement arrives broken\r\nContact via Facebook messenger, Barakah refuses to discuss call issue or Anas not addressing it.\r\nNoone at asda takes responsibility .\r\nI have asked to speak to managers. Ut that has been refused.\r\nAnas claimed not to have a manager.\r\nI have been really appalled by the lack of accountability.\r\nAnas said that the call centre was overseas, as though I should not be complaining about this, this is an Asda employee with an Asda customer it is an Asda customer service issue.\r\n\r\nHappy for you to contact me at the email address as I would love to speak to someone that is capable of rectifying this."

"Item broken.\r\nCall :customer service, on hold for one hour, operator tells me the hold length I'd usual, ask for a recording of the call to be emailed to me and the operating hangs up on me.\r\nContact via Facebook messenger, anas sends a replacement but refuses to address the call issue.\r\nReplacement arrives broken\r\nContact via Facebook messenger, Barakah refuses to discuss call issue or Anas not addressing it.\r\nNoone at asda takes responsibility .\r\nI have asked to speak to managers. Ut that has been refused.\r\nAnas claimed not to have a manager.\r\nI have been really appalled by the lack of accountability.\r\nAnas said that the call centre was overseas, as though I should not be complaining about this, this is an Asda employee with an Asda customer it is an Asda customer service issue.\r\n\r\nHappy for you to contact me at the email address as I would love to speak to someone that is capable of rectifying this."

"Where is my delivery?\nI paid for delivery for today, took the day off to receive the goods.\nGot a text it would arrive 11am to 13:00\nGot a call 11:15am asking where my building\/door is... I gave instructions driver said cheers, OK, Now I check tye tracking link and it says 'delivery cancelled' there is no phone number, no other contact method to enquire.\n\nI need my kids school items delivered.\nWhat is going on?"

"Where is my delivery?\nI paid for delivery for today, took the day off to receive the goods.\nGot a text it would arrive 11am to 13:00\nGot a call 11:15am asking where my building\/door is... I gave instructions driver said cheers, OK, Now I check tye tracking link and it says 'delivery cancelled' there is no phone number, no other contact method to enquire.\n\nI need my kids school items delivered.\nWhat is going on?"

"DO NOT ORDER!\r\n\r\nASDA and Abhishek in particular are truly the worst\r\n\r\nParcel delivered to behind communal bins for all the world to see. Neither safe no sanitary! Surprise surprise the parcel was stolen before I even got home to try and find it\r\n\r\nEVRI admit that the delivery was not safe yet ASDA and Abhishek won't give any refund and told me to go ask my neighbours if they have seen the parcel!!! Utter joke\r\n\r\nIn conclusion, don't order unless you want your goods delivered to an unsafe and unsanitary location you didn't ask for and you want them to be stolen!"