Asda George Reviews

2.0 Rating 268 Reviews
23 %
of reviewers recommend Asda George
2.0
Based on 268 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 27%
Accurate And Undamaged Orders
Greater than 70%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Asda George Reviews

Phone:

0800 952 3003

Location:

ASDA House, Southbank, Great Wilson Street
Leeds
LS11 5AD

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Asda George 1 star review on 15th June 2022
Danielle
Asda George 1 star review on 15th June 2022
Danielle
Asda George 1 star review on 1st January 2022
Jo
Asda George 1 star review on 1st January 2022
Jo
Asda George 1 star review on 1st January 2022
Jo
Asda George 1 star review on 1st January 2022
Jo
Asda George 1 star review on 1st January 2022
Jo
12
Anonymous
Anonymous  // 01/01/2019
Just had my delivery i order some black leggings they are footless tights see through plus bra and pants looked a lovely blue colour on line got them they are dark blue what is there any point buying from asda george you ask for leggings and you receive tights not shopping again on asda george online again
Helpful Report
Posted 4 months ago
I am a size 14. I bought a large in non wired bras. This was apparently 16-18. They are so tight they roll up and dig in. There's no way on earth I should be in the 20-22 size!
Helpful Report
Posted 6 months ago
Item received was damaged, contacted Customer Services, had a job to understand agent because of a very strong foreign accent. CS arrange for a collect by courier the next day, driver took parcel, never gave me a receipt for it so had to take photographic evidence that the parcel had gone. Applied for refund, no information from George, refunded to Paypal. Ordered a replacement item to collect from store instead of delivery, went to collect the following day after notification that item was ready for collection, when I arrived for collection was initially told it had been collected which it hadn't, the item sat behind the security desk in the main foyer of the store where anybody could have picked it up, CS rep. in store not particularly helpful. I don't think I will be shopping with George again.
Helpful Report
Posted 10 months ago
Ordered garden furniture was meant to arrive 16/5 it was a no show I took the day off work I then had to chase up item as Asda didn’t bother to explain what had happened I lost 2 days wages 1 for date should of arrived and then after numerous phone calls had to take day off for item to actually be delivered it’s a massive item so couldn’t go to a neighbor or anything. Asda refunded delivery fee n that was it also holes dong line up making items really hard to put together I don’t be ordering home deliveries again the whole thing has been a nightmare and has cost me double as lost wages no good will gesture was offered 😡
Helpful Report
Posted 11 months ago
The clothing was appealing due to price but the quality was poor
Helpful Report
Posted 1 year ago
Jeans I bought didn't last long .. bought 2 pairs .. not very well made anymore .. they used to be great ..
Helpful Report
Posted 2 years ago
Asda clothing range is rubbish now and sizing is awful. Bought 3 bras all same size only one fits. T shirts sizing also terrible size 18 now more like a 14.
Helpful Report
Posted 2 years ago
You gave me a gift voucher to say sorry and we are all isolating and no one can leave the house and wanted to buy a new frying pan and wanted to buy it and use my gift card but your website says I can not use it online at the moment and the item I want to buy can not be booked for a click and collect order and so while the coronavirus is going round you want to put your medically vulnerable at risk not happy
Helpful Report
Posted 3 years ago
Purchase 2 pairs of jegging there were like cardboard really uncomfortable to wear. Not like the previous pairs I ordered they were soft and comfortable. They was worth every penny.
Helpful Report
Posted 4 years ago
I buy a lot of clothing and foot wear from Asda at the Arnison centre. I have been buying some ladies boots from you and in November 2019 I went into my store and found they had very little choice so I had to go online and use click and collect. I normally wear a size 6 in shoes and boots , however I had to order a size 6.5 in my last pair . They fit perfectly . Because my local store continued to have no choice in boots I ordered 2 different styles of boots in size 6 and 6.5 . Cost £100.00. When I came to try them on the black boots in size 6 were too big . The khaki ones were so narrow. I have bought lots of boots and shoes from you and normally 6 fits lovely. The problem is I having to pay for items just to get the right fit. Your sizes vary so much. Also I have bought cargo trousers from you for years now and I have bought two pairs of the same trousers only to find one pair fits and the other one too tight . Do not know what's going with your sizes
Helpful Report
Posted 4 years ago
I love George clothes. Not so sure about the online purchases refund system. It was purely by chance I noticed 2 totally separate returns had NOT been refunded to my account. Luckily I had both receipts. So far, after contacting Customer Service today, only one has been refunded even though I was told both had. So do double check you have your refund.
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Posted 4 years ago
first delivery and 3 bottles of vodka ordered but only one delivered not a good experience doubt i will use them again!
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Posted 5 years ago
We visited the clothes department in Norwich Asda and feel the clothes have gone downhill over the last couple of years and look kinda tacky. The men's trousers and suits were awful n trousers were just slung on hangers where customers had previously looked at them and it didn't look appealing at all, neither did some of the women's sandals. Very disappointing:(
Helpful Report
Posted 5 years ago
To be honest I am in between rating Asda poorly and rating them high. I have never had issues with them before so I'm not sure what to make of this incident. I ordered school supplies for my children and paid for next day delivery. Received my tracking number and Yodel never delivered. When I finally got Asda and Yodel customer service to let me know what was going on, they said my package mixed up while being sorted and could I order again, and they would cancel the first order. I gladly did. Paid named delivery which was to arrive about 24 hours later. Package never arrived. No apologies, nothing. They just refunded my money, I could have ordered elsewhere if I had simply been told this wouldn't arrive when I needed it. Poor service, Asda
Helpful Report
Posted 6 years ago
Asda George is rated 2.0 based on 268 reviews