Asda George Reviews

1.9 Rating 327 Reviews

20 %

of reviewers recommend Asda George

Company Reviews

Questions

Metrics

1.9

Based on 327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 25%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

0800 952 3003

Location:

ASDA House, Southbank, Great Wilson Street
Leeds
LS11 5AD

How do I contact Asda George?

Helpful Report

(2 weeks ago)

You can contact Asda George by Telephone, Live Chat and Email.

Helpful Report

(2 weeks ago)

57.14%

Industry Average

“ I'm shocked by their lack of customer service. They sent 3x 50 MLS instead of 300mls. I called them, took 20 minutes. I returned the scents and have had to send three emails to get them to send my order. It's gone on for weeks. Man, never again. ”

- Anonymous

“ Absolutely ridiculous customer service by telephone. You are on hold for upto 40 minutes and when the phones answered you are put on hold again so they can look into your issue! Then it gets cut off or no one actually comes back on the Phone! Totally waste of time no matter what time you call! ”

- Faz

“ I ordered a toy kitchen and utensils for my granddaughters birthday, I paid extra delivery to get it today. I received no email, no updates, no contact whatsoever. After contacting them they told me they had issues with George orders and my money will be refunded. How does that help when my granddaughters birthday is today. Abysmal service, if they had at least made contact I would have been able to get something else. ”

- Lynn

Asda George Reviews

Customer Service - Average