“Perhaps I had read the bad reviews first I may not have ordered it, but it all turned out in the end. Thank goodness, my order delivered within a very good time frame and exactly what I wanted and had an excellent experience with the company. :)”
“It was a very very good experience! I couldn't even imagine that as a very good quality, so a very professional approach to me will be there! Good service! Every question -got a full rapid answer! Good Quality, Service, Packing of products! I am very satisfied and wish them to have more clients, more customers, and more patience and more satisfaction working with us :)))”
“Purchasing Jewelry from Ashley Jewels is no brainier. For one the customer service was terrific in addition the customer service was outstanding. The quality that came with it was top quality as well. The style of the ring was exactly what I wanted and the price was outstanding as well.”
“I’m so glad I did I was able to talk to customer service and I got my tracking number and I was emailed my tracking info I have a custom charm and it took 13 days for my charm to reach my doorstep which is good to me. I purchased here the marvelous Mini Elephant Titanium Steel Pendant for my mom and I liked the idea that it was for a cause to saves the elephant.”
“Choosing the jewelry is always a complicated task. It is hard to find the right size and color and the more important appropriate price. However, here I found all the things I was looking for and bought the nice present for my wife. I appreciate the shipping done in timely fashion and the quality of the item. Good experience. Thanks.”
“Something that you really value your loved ones, and affordable as well...highly recommended for those value their relationship for a lifetime...........the beauty and the ring........”
“I'm looking for a decent and quality engagement ring for my fiancee, and I found the Ashley Jewell website. I order the Cubic Zircon Crystal Ring and waited for about 2 weeks to be delivered but suddenly my order did not arrive on the expected date it should have arrived so I contact thru email their customer service. After one day of waiting to there response, I receive an email that tells me that its already in the post office and needs to pick up the item. So I'm happy for that great news and now I'm preparing the most awaiting moment of ours. And hoping this will be my lucky charm to get a "YES!" to my one and only love.”
“My first order products are beautiful and of great quality. Out of 10 pieces of Time Turner Necklace, one item was broke wrote customer service and sent a picture of the item they got back to me very fast gave me a store credit which I was happy to have. I will be doing more business with this company. My advice to anyone, try them you won't go wrong. Oh and finally shipping was very good.”
“Starts from the professionalism of the customer service, to how ups handled the tracking of the package and instructions on how to install the product. Thank you so much for making it easy for me.”
“I have had the pleasure of working with Ashley Jewels on some prototyping of mine. Not only was the work beautiful and thoughtfully done the customer service was great. They are professional, helpful, patient and as a result, I am working with them again and would recommend them to anyone who is looking for wholesale or custom jewelry.”
“I was recently looking for some bachelorette items for my needs, searched through google and ended up on ashleyjewels.com. The website layout is simple for general users. The products are priced reasonably and delivery is very quick.”
“After placing an order with there website the products failed to arrive on time. Customer service was very cooperative and sorted out the problem quickly and even offered a discount for the inconvenience. Thanks for the service and the watch are working great!”
“I was really upset at first, I've received a wrong item. I coordinate with there customer service to help me through email. Then my item was for a return to the seller. They fixed the mistake quickly and arranged to send me a right one. Quite happy with that.”
“Promptly Monday morning I got an email saying the stock is ready and I can place my order. SEVEN DAYS LATER my product got delivered! Fantastic service, I was not expecting that they are responsible and they know how to value a customer.”
“I'm little worried because of the negative review about them but hoping for the best. I made an error with my information, so I need to contact them to update it because I cannot correct the error. I think they kind and understanding about it and they make a positive response to my request. I didn't regret it.”
“I've received a wrong item. I coordinate with there customer service to help me through email. Then my item was for a return to the seller. They fixed the mistake quickly and arranged to send me a right one. Quite cool with that.”
“I love my new rings and I cannot wait to buy more jewelry. Great quality, warranty, flex pay; how can you not love Ashley? The only issue I had was with the delivery. It seems like it took forever for my jewelry to come. Customer service is wonderful, and I do love them.”
