“After placing an order with there website the products failed to arrive on time. Customer service was very cooperative and sorted out the problem quickly and even offered a discount for the inconvenience. Thanks for the service and the watch are working great!”
“I was really upset at first, I've received a wrong item. I coordinate with there customer service to help me through email. Then my item was for a return to the seller. They fixed the mistake quickly and arranged to send me a right one. Quite happy with that.”
“Promptly Monday morning I got an email saying the stock is ready and I can place my order. SEVEN DAYS LATER my product got delivered! Fantastic service, I was not expecting that they are responsible and they know how to value a customer.”
“I'm little worried because of the negative review about them but hoping for the best. I made an error with my information, so I need to contact them to update it because I cannot correct the error. I think they kind and understanding about it and they make a positive response to my request. I didn't regret it.”
“I've received a wrong item. I coordinate with there customer service to help me through email. Then my item was for a return to the seller. They fixed the mistake quickly and arranged to send me a right one. Quite cool with that.”
“I love my new rings and I cannot wait to buy more jewelry. Great quality, warranty, flex pay; how can you not love Ashley? The only issue I had was with the delivery. It seems like it took forever for my jewelry to come. Customer service is wonderful, and I do love them.”