“Nebula is a platform that you get use too and addicted to too in a good way. This is because the advisors take time to be truthful about your concerns and and want to make every effort to answer all your questions you may have. The customer service staff really makes sure you have the best service by being attentive to your issue and giving follow ups on if it has been solved. They take to the best solution and really want you to be happy as to the service you receive. I am a huge fan of this platform and the advisors. This in itself goes without saying for me. They are simply amazing at the guidance and the talents they have.”
“As with most trial apps, Nebula charged an automatic renewal without notification. Unlike most apps, they were really quick and responsive and refunded the amount charged easily and cooperatively. Very happy with the resolution.”
“They were quick to respond and solved my issue immediately. That kind of attention is nearly unheard of. Thumbs up to their support service for being spot on. Thank you again Nebula!”
“Nebula’s support team is highly responsive, and does a great job at solving your issue. It’s the reason for which I highly recommend this app. Thank you!”
“As a result of correspondence with technical support, the full amount previously debited from my balance for subscription was returned.
The appeal from my side came immediately after the write-off.
Initially the manager offered 50% compensation. But since I did not use the service and did not consider their further use we agreed on full compensation.
The support responded quickly and correctly.”
