“I was on a trial basis but somehow I ended up being charged after some back and forth messages my customer service representative Jeff informed me of the decision to refund money I am in Australia and an aged pensioner therefore the exchange rate was high and I am not able to afford such luxuries
Thank you Jeff for your understanding I am so grateful to you.”
“I am pleasantly surprised with the customer service of this app. I accidentally subscribed to their services and apart from the fact that they responded extraordinarily quickly (in 12 minutes) and resolved the misunderstanding at the time, they sent me everything in a detailed and explained manner, including screen shorts.
I never experienced a customer service like this before in any aerea. Congratulations on your service again. Many thanks for everything.”
“I have been going through quite a lot of… crazy. I accidentally made a purchase that I badly could not afford. They went out of their way to help and put back the money I accidentally paid, I was treated with understanding and respect. The team did amazing!!”
