“I had to ask for a refund as I had mistakenly signed up at a time when money is tight. They responded promptly and refunded me only half of my money.”
“I had to ask for a refund as I had mistakenly signed up for an annual subscription at a time when money is tight. They responded promptly and refunded me with the current month’s subscription aswell. They were very empathetic in their dealings with me when I explained why I had become confused. I would certainly return should I find myself able to in the future.”
“I got curious of how my palm tells me, so I signed up to try it. The readings were accurate and I am satisfied with the recommendations as well. However, due to my ignorance I accidentally signed up for a monthly subscription and got charged for extra. I am grateful that the support team helped me a lot to resolve my concerns and they were prompt enough to explain further. Within the day, I got my refund. I like the website it's just that I am not yet ready for a monthly subs.”
“Not only do I enjoy the app. I recently had a minor situation and didn’t expect a resolution but Nebulas support team immediately responded and resolved the issue! Now that’s service.”
“Nebula is a user friendly app. Love that they are service oriented and price is reasonable for the consultation you receive. Quite accurate and guides you through challenges, will 100% recommend to anyone.”
“Very easy app to use. Nebula gives very much information which helps understand life and relationships. Support team was excellent because they helped me with my issue very quickly and smoothly.”
“I couldn't be more impressed with Nebula Astrology's lightning-fast support team! After a hiccup with a subscription charge, I reached out for a refund with a transaction dated April 4th. Got too busy and didn't check that there's an automatic subscription for my account 2 days after I initially subscribed for a $1 comprehensive reading. Just got back on track come April 14th and decided to contact the Support Team for a Refund Request. To my amazement, after less than an hour, my issue was resolved swiftly and smoothly. The efficiency was unparalleled - within moments of engaging with the website's chatbot, Mr. Isaac promptly responded via email and initiated the refund process without any unnecessary questioning. Nebula Astrology's customer support team truly sets a gold standard for responsiveness and effectiveness, earning my utmost appreciation and a glowing recommendation.
Nebula Astrology's support team exemplifies what stellar customer service should look like in today's fast-paced digital landscape. From the seamless interaction with their intuitive chatbot to the rapid resolution by Mr. Isaac, every step of the process was a testament to their commitment to customer satisfaction. Their promptness and professionalism in handling my refund request, without any hassle or delay, reflect a company that values its customers' time and concerns. Kudos to Nebula Astrology for their exceptional support, ensuring a positive experience that leaves me nothing short of impressed and grateful.
Thank you and kudos to Nebula Support Team!”
“I am so gratefull for this nebula their service are excellent and accommodatiing they really help me in times of struggles. They willing to extend a help even its online transaction. I wish that more people guided by your services”
“Best app for learning about astrology and find yourself. The “advisors” really helps to advise on daily life deducing and also can help prevent negative outcomes. Great customer support too.”
“I have found nebula really helpful in supporting me find insights towards myself and who i am and what i want and desire in life. This complements my therapy sessions well as it provides insights that i work on with my therapist to delve deeper.”