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Astteria Reviews

5.0 Rating 154 Reviews

86 %

of reviewers recommend Astteria

Company Reviews

5.0

Based on 154 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Astteria:

When you choose to shop at Astteria we want you to have easiest and most reliable shopping experience possible. We’ve thought long and hard about which services we can offer our customers to give them the best shopping experience possible. We’d love to hear if there is a service that would help you that you don’t see below. Let us know at support@astteria.com.

Visit Website

Phone:

+1.888.232.2352

Email:

support@astteria.com

Location:

17 Queen Street,
London
City of Westminster
W1J 5PH

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Astteria 5 star review on 5th April 2024

Astteria 5 star review on 24th August 2022

Astteria 5 star review on 26th July 2022

Astteria 5 star review on 8th June 2022

Astteria 5 star review on 10th May 2022

Astteria 5 star review on 31st March 2022

Astteria 5 star review on 23rd March 2022

25

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous ring! Even better in person! Wonderful customer service!!!”

“The engagement ring we ordered came out beautifully! It was exactly what we wanted. The ring came in two beautiful jewelry boxes which was very discreet since I was ordering from the US. The stone color was perfect and one of the best we had seen in our price range. I would recommend anyone looking for a colored diamond ring to start here.”

“I was very happy with the service I received from Astteria. They made sure I had good ring sizing information, kept me up to date on shipping status, and followed up to make sure everything was right. My ring arrived with GIA certificate and beautiful packaging that kept it protected.”

“I'm glad I found Astteria. Purchased the ring for my wife. The Astteria team answered all my questions, send pictures and videos of the product. Reseized the ring for the desired size. Shipped fast! The ring is perfect! Thank you!”

“Great customer service and high quality products.”

“I must confess that I wasn't 100 percent sure about the idea of buying a jewelry piece on line - I mean, it is not like buying your everyday t-shirts, is it - but the ring I bought did not disappoint me at all. Mr. Bashari, Astteria's executive sales manager, put me at ease and helped me choose the ring that would meet the terms I laid out - design, quality and size of the diamond, budget - and he constantly sent me emails giving me updates on resizing and shipment as well. I have always wanted a yellow diamond ring, and now it is on my finger all the time. Should there be another occasion - or excuse - to purchase a piece of jewelry, I will come back to Astteria.”

“I love my new yellow diamond ring. It is precious and exactly as expected. Extraordinary, friendly and professional service. Very helpful with all aspects of purchase - selection, quality, payment, sizing & shipment. I recommend Astteria highly. Silvia Scheibli”

“I will always purchase jewelry from Astteria. The combination of excellent quality and incredible customer service (Thanks Ehud!!) will keep me buying from them for a long time.”

“Great product, Great service from Ehud. My fiancé is delighted with the gorgeous ring... everything happened as Ehud said it would and delivery was swift and efficient. Great communication all through the process.”

“Great personalised service, and fast delivery.”

“Assteria has the most stunning jewelry I have ever seen. I will cherish my earrings forever!”

“Ehud Bashari was extremely helpful! He communicated with me frequently keeping me update on the status! The pendant is beautiful! My Sincere Thanks! I will definitely shop again 🙂”

“Great customer services and beautiful… Great customer service! Beautiful products and an amazing selection! They are also very talented and can custom make anything.”

“Wonderful experience working with Ehud… Wonderful experience working with Ehud at Asteria Diamonds. Always a courteous and prompt response. Answered all my questions. Very happy with my purchase. Will go to Ehud with any other purchases I plan on making.”

“The customer service is excellent and… The customer service is excellent and the quality of the jewelry is superb. Ehud Bashari went out of his way to make sure I was happy with my purchase. They even customized the design so it would be exactly what I wanted. I will definitely shop with him again.”

“Excellent service and quality!! Ehud was wonderful from start to finish, and even after the sale he was super helpful. He responded very quickly to any and all inquiries we had despite the time difference. I absolutely love my ring, and am constantly getting compliments on it.”

“The best diamond company ever more please The best diamond company ever! Ehud was amazingly patient as we journeyed closer to my fancy intense yellow diamond ring creation. Not only that, but he is friendly, fun and professional. This is important when designing a ring together. I would trust Asteria Diamonds with any purchase as they only give you high quality gorgeous diamonds and deliver on all of your expectations. Also, there are no a high pressure sales tactics, and most importantly, their prices are unbeatable. 10 stars!!”

“Superb jewelry and superb service Superb jewelry and superb service. Shopping online can be scary but Asteria answered every question I had (within minutes!) and provided photos, information and videos to help me make a decision. When the first pair of earrings arrived and I was trying to decide whether to keep them, Asteria provided an alternate suggestion and a prompt exchange. I LOVE the alternate earrings and am very pleased with the responsive and friendly service I received. Having spent a fair amount of time researching colored diamonds, I also was confident that Asteria offered a good value for a beautiful product.”

“Guter Service Guter Service. Sehrfreundlich und geduldig. Hier wird versucht alle Kundenwünsche zu erfüllen. Gerne wieder.”

“Best customer support I experienced the best customer support ever by Ehud. I had a problem checking out but he helped me with everything and answered all the questions I had. I appreciate his flexible and professional assistance. I would love to shop here again. Of course I'm satisfied with the quality of the product.”

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Astteria is rated 5.0 based on 154 reviews