“I ordered the wrong size rug so I rang the company to exchange for the correct size..... This was done immediately with no hassle...... Excellent service provided, would recommend”
“Your company is a delight to deal with. My initial email queries regarding exact colour of frame and weight ( to ensure I bought the right hangers for a cavity wall) were all researched with the manufacturer and answered by return. I was also happy that you kept your word and price matched this picture once I gave you the competitors details. There were problems with the delivery by UK Mail but I completely understand that once with a third party that control of the shipment was out of your hands, you did however do all you could to resolve the issue.”
“I ordered two paintings easily from the website. I received a prompt email informing me they were special order and would therefore take 4 weeks to arrive. Sure enough I received another email informing me they had been dispatched and the paintings arrived well packed the following day. All very efficient and the messages were pleasant and made me feel a person (not a computer) was dealing with my order. I would definitely use the firm again.”
“Gorgeous rug but i ordered the colour raspberry thinking it would look good but it was too pinky/red and too big
Called customer service straight away and they are sending me an alternative and collecting this one at the same time at no extra cost to me
Fantastic service”
“excellent company ordered the lights was here the very next day One small light got accidentally broken but not a problem rang them up they said they would send it out at the very next day”
“Excellent service by the team, nothing was too much trouble and any queries that I had pre-ordering were swiftly dealt with. Products were well packaged. Excellent delivery service by DPD”
