“I am surprised at all the negative reviews as my experience was far different. I had to postpone a cruise to the UK due to a family emergency and thought I was out of luck with tickets to a play I had purchased in London to be held a few days before our cruise. I submitted a request to exchange the tickets for a future date, provide a couple of times that would work and within a few days received new tickets. I appreciate their flexibility and responsiveness.”
“Outstanding service by Jake at ATG Tickets today
he helped me with getting access seats for a show very supportive of my needs
great communication throughout by email and then a telephone call to complete my purchase
Jake couldnot have done any better pleasure to help me as I am useless at booking online for shows
sent me emails to confirm bookings while I was on the telephone to him also very helpful
Best Customer Care I've received in a long time
Thankyou Again”
“I had an issue with my tickets for Cabaret and was lucky to have a true professional on the phone to resolve it. Liam was courteous, understanding and extremely effective in helping me and I was most impressed.”
“A wonderful young lady called Tiffany, helped me in just a few
minutes, after I’d been on the phone & online for hours, to no avail. I was trying to become an Access member.”
