Atlantic Shopping Reviews

Name: Atlantic Shopping
Address: Atlantic Shopping Britannic Warehouse 142 Sandpits, Birmingham
Rating: 4.63

4.6 Rating 625 Reviews

92 %

of reviewers recommend Atlantic Shopping

4.6

Based on 625 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Atlantic Shopping:

Atlantic Shopping is the largest Bar Stool online retailer in the U.K.. With over 30,000 Bar Stools in stock featuring many Exclusive Designs, and unbeatable prices, we offer the best deals for the online shopper. We hope this means greater commission rate and therefore more money earned by our affiliates! We have over 40 years experience in business retail at our 80,000 sq. foot shop in Birmingham city centre. With 8 years experience of selling online we pride ourselves on our excellent customer service and quality of products. We have served nearly a quarter of a million customers online.

Visit Website

Phone:

0845 520 0000

Email:

sales@atlanticshopping.co.uk

Location:

Atlantic Shopping Britannic Warehouse 142 Sandpits
Birmingham
B1 3RJ

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Atlantic Shopping 5 star review on 6th February 2024

Bary Stocks

Atlantic Shopping 5 star review on 1st February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DPD was the main problem as it didn't get delivered on time. But when it got delivered there was 1 item missing and 1 item was faulty!”

Helpful Report

Posted 6 years ago

“Very nice staff in store and on phone but the company are not willing to help on any issues that occur. We are having issues with delivery and the company are not helping us get our products. The best they have said is refuse the order and get a refund which aside from being rude is not what you expect after spending hundreds of pounds on an order. The price is great here but quality is questionable. I would hate to think how poor the aftersales would be also. I would stay clear and go elsewhere where you are valued and not just used as a number.”

Helpful Report

Posted 6 years ago

“We purchased 4 white bar stools that turned out being more cream than white. When they refunded us they deducted £40 from our payment due to their returns policy stating that there will be a charge of £10 per stool if no faults were found. I would have thought that a wrongly advertised colour would be significant enough to warrant a full refund. A cream stool in a white kitchen is not the look I was going for. Currently their response is that they sometimes come in off white!! No mention of this when you're ordering and to be told that faux leather doesn't come in white is just nonsense. Ironically they also do a cream version of the stool we purchased but I'd hate to guess what colour that really is!!”

Helpful Report

Posted 7 years ago

“Extremely Poor Quality & Customer Service”

Helpful Report

Posted 7 years ago

“The quality and standard of the Alicia stools is not the best and the collection service is poor. they claimed that they called my home to return the goods via text this was not true”

Helpful Report

Posted 7 years ago

“I would strongly recommend people avoid this place as the atrocious and ill mannered service received (from the elderly owner..who lied and said he wasn't) only made me walk out of their shop today after travelling 75 miles to try out some of the stools and make a purchase! Absolutely disgusted with the level of non existent service provided!”

Helpful Report

Posted 7 years ago

“I'm afraid my experience of this company doesn't match the other reviews I've read. Five Pinnacle bar stools in Walnut arrived and they were so dark they were almost black, nothing like the photo on the website. I asked for the stools to be swapped with the Oak colour but was met with total stubbornness. They wanted me to pay for the return of the stools, £30 in total (the cost of one stool entire) and didn't accept that because the colour didn't match the image I could claim the goods weren't as described, i.e. faulty. What stunned me the most was the complete disregard for me as a customer, they stuck to their refusal to accept fault and it makes me think that they're not a fair company to deal with. Warning - check the colour first.”

Helpful Report

Posted 8 years ago

Atlantic Shopping is rated 4.6 based on 625 reviews