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Augustine Tours Reviews

4.9 Rating 103 Reviews

100 %

of reviewers recommend Augustine Tours

Company Reviews

Product Reviews

4.9

Based on 103 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

+4915786970918

Email:

info@augusinetours.com

Location:

Heidkamp 26,
Lüneburg
Lower Saxony
21335

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Augustine Tours 5 star review on 14th October 2021

Augustine Tours 5 star review on 14th October 2021

Augustine Tours 5 star review on 14th October 2021

Augustine Tours 5 star review on 19th February 2020

Augustine Tours 5 star review on 19th February 2020

Augustine Tours 5 star review on 19th February 2020

Augustine Tours 5 star review on 19th February 2020

15

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The on the ground staff were professional, thoughtful, friendly, knowledgeable and eager to make my trip a memorable and pleasant one. From assistance in obtaining a visa on arrival to hotel accommodations and sightseeing their arrangements were perfect for my needs. Hippolite (my guide) and Albert (my driver) could not have been better.”

Posted 4 years ago

Thank you Steve for reviewing us! It's great to hear that you had such a wonderful experience. We are delighted that our on-the-ground staff, Hippolite, and Albert, were professional, thoughtful, friendly, knowledgeable, and eager to make your trip memorable and pleasant. We are pleased that our arrangements perfectly met your needs. It's wonderful to know that we exceeded your expectations!

Posted 1 year ago

“Augustine Tours helped me in organizing my trip to Burundi. Kelly was quick to answer my question by e-mail and she managed to have my visa authorization letter ready before I flew to Africa. On the ground, my day tour to the Burundi countryside with Hypolite was absolutely wonderful, not only was he a good driver and highly knowledgeable guide, he was also very helpful and professional, an excellent travel companion. Thanks to the great service of Augustine Tours, my Burundi trip was definitely the highlight of my recent journey to Africa.”

Augustine Tours 5 star review on 19th February 2020

Augustine Tours 5 star review on 19th February 2020

Augustine Tours 5 star review on 19th February 2020

Augustine Tours 5 star review on 19th February 2020

Augustine Tours 5 star review on 19th February 2020

Posted 4 years ago

Hi Fajar, many thanks for reviewing our services and sharing your tour experience. We are happy that your private tour to Burundi was a memorable trip of your recent journey to Africa. Thanks again for the beautiful pictures.

Posted 4 years ago

“Augustine was extremely fast to respond, most important when you have a little time issue, the office staff = Kelly and the driver / guide were just great, in East Africa Augustine is the one to go to for tours”

Posted 4 years ago

Hi Chris Thanks for reviewing our services. It can be sometimes a bit difficult to make things right for last-minute trips. We are so happy about your tour experience and again thanks for having chosen to travel with us.

Posted 4 years ago

“Kelly and her staff were amazing! I definitely recommend! cheers”

Augustine Tours 5 star review on 24th January 2020

Posted 4 years ago

Hi Giancarlo Many thanks for reviewing us. Glad that you enjoyed your trip to #Rwanda, #DRCongo and #Burundi. Thanks for sharing the photo!

Posted 4 years ago

“Augustine Tours ensured every single detail of my trip in East Africa (Rwanda, Uganda, DRC and Burundi) was carefully (and wisely) organized. Based on their experience, they can guide you to customize one of their basic itineraries to focus on your own priorities. They always engage into an efficient communication as well. I am totally satisfied with Augustine and his team. My local guides were Eugene and Hypolite: outstanding performance from both of them! I highly recommend Augustine Tours.”

Posted 4 years ago

Hi Mauricio, many thanks for reviewing our services. Putting together your travel needs for a personalized tour itinerary was a pleasure as our aim is to always design an itinerary our clients can feel good about. Thanks again for having chosen Augustine Tours. Greetings from Kigali, Rwanda to Frankfurt, Germany.

Posted 4 years ago

“9 days fantastically spent in Uganda, Rwanda, DR Congo, and Burundi!! We were looking for a private tour to Rwanda and after checking out many companies and reviewing them we decided to go with Augustine Tours. They had on their website a nine-day four-country combo package for Uganda, Rwanda, DRC, and Burundi. We had a feel nine days for four 4 countries would be a perfect match for budget and time. So, we inquired about the tour and the offer was reasonable for two of us, my wife and me. The packages had highlights on Gorilla trekking in Uganda, Nyiragongo Volcano trek, historical and cultural visits in Rwanda and Burundi. From the very first contact, this company fulfilled our expectations and promptly replied to our inquiries. They accept payments with major credit cards which many tour companies in Africa don’t. The hotels were carefully selected, and the rooms were as perfect as expected. The guide attention and driving skills with his 4WD Landcruiser clean with AC were a plus to our adventure tour. Augustine Tours also provided support in applying for the Burundi visa and we obtained DR Congo visa at the border. The personalized attention before and during our trip inspires true hospitality. If we are to travel back to East Africa, no doubt Augustine Tours will handle our vacation!”

Posted 4 years ago

Hi Thomas, thanks for taking the time to review us and share a detailed experience of your tour. You can proudly mark" done" on your travel map Uganda, Rwanda, DR Congo, and Burundi and we are happy that you gave a chance to show you the beauty of this region. We look forward to hearing from you as you plan in the future another trip to Africa. Greetings from Kigali, Rwanda.

Posted 4 years ago

“Excellent visit with a fast and informative tour company. We needed a 7-day tailor-made gorilla trip in Rwanda, and we found Augustine Tours online with excellent reviews. Rwanda is an amazing travel destination and from our tour experience, we only had a warm and friendly service. The trip would be recommended to anyone with an interest in the local community and gorilla experience. All the tour arrangements were well coordinated, and the pre-tour information was comprehensive and helpful in all aspects.”

Posted 4 years ago

Hi Matt, thanks for your time to review our services. It is our great pleasure to have planned your Gorilla Trekking Tour in Rwanda, an epic tour activity worth time and money. Your tour satisfaction means a lot to us. Thanks again for having chosen our services. Greetings from Kigali, Rwanda

Posted 4 years ago

“Good service, quick responses and nice tour guide. Kelly, who arranged the Visa and the tour, was absolutelly outstanding and I cannot thank her enough. Highly recommended!”

Posted 4 years ago

Hi João, thanks for sharing your tour experience with us. We are glad to hear that we met your travel expectations in planning your visa and private tour to Burundi. All the way to Brazil, we send you our greetings from Rwanda!

Posted 4 years ago

“I booked my September 2019 with Augustin Tours. Kelly put together a great itinerary to see the country’s highlights (Rusizi National Park, Gishora Drum Sanctuary, etc.). I was very glad that Hypolite was my guide/driver — he was a pleasure to spend time with and is a expert and safe driver.”

Posted 4 years ago

Hi Michael, many thanks for reviewing us. We are so happy that you enjoyed your private tour to Burundi. Should you need to share any favorite photos during your tour, please do not hesitate to do so. Thanks again for having chosen our services!

Posted 4 years ago

“First rate service from planning stage through to excellent guiding and on -ground care.”

Posted 4 years ago

“First rate service from planning stage through to excellent guiding and on -ground care.”

Posted 4 years ago

“First rate service from planning stage through to excellent guiding and on -ground care.”

Posted 4 years ago

“First rate service from planning stage through to excellent guiding and on -ground care.”

Posted 4 years ago

“First rate service from planning stage through to excellent guiding and on -ground care.”

Posted 4 years ago

“Found on tripadvisor, I made the trip myself asking some advice, I can’t deny there were some issues but he always tried to fix the situation in those troubled countries. We always were in touch, the guides were well prepared and very kind, the excursions were also very interesting and in every place there were a local guide in addition. Cars big, comfortable and always clean. Clearly the price was high but it was worth it!”

Posted 4 years ago

“Found on tripadvisor, I made the trip myself asking some advice, I can’t deny there were some issues but he always tried to fix the situation in those troubled countries. We always were in touch, the guides were well prepared and very kind, the excursions were also very interesting and in every place there were a local guide in addition. Cars big, comfortable and always clean. Clearly the price was high but it was worth it!”

Posted 4 years ago

“Found on tripadvisor, I made the trip myself asking some advice, I can’t deny there were some issues but he always tried to fix the situation in those troubled countries. We always were in touch, the guides were well prepared and very kind, the excursions were also very interesting and in every place there were a local guide in addition. Cars big, comfortable and always clean. Clearly the price was high but it was worth it!”

Posted 4 years ago

“very interesting, professional organized tour”

Posted 4 years ago

“very interesting, professional organized tour”

Posted 4 years ago

“I only had a personalized and fantastic travel with my tour in Uganda and Rwanda.”

Posted 4 years ago

Many thanks for your nice review! Do not hesitate to contact us should you need any assistance in the future. Look forward to welcoming again on our East Africa Tours.

Posted 4 years ago

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Augustine Tours is rated 4.9 based on 103 reviews