Auto Aid Breakdown Reviews

Name: Auto Aid Breakdown
Address: St James House, 27-43 Eastern Road, Romford
Rating: 4.72

4.7 Rating 5,876 Reviews

96 %

of reviewers recommend Auto Aid Breakdown

Company Reviews

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Metrics

4.7

Based on 5,876 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“business done efficiently”

Helpful Report

Posted 8 years ago

“Firstly, I love Autoaid - they got me out of a real hole some months back when the head gasket went on my old car - and the great pricing makes it affordable for me. However, I have tried to renew online over these past few days and the website wouldn't recognise my absolutely valid document/policy number. When I phoned the person who took my call wasn't wonderfully understanding. A simple, "I'm sorry you've had this problem, it was caused by...; I will get that sorted for you." would have gone such a long way with me- instead I felt as if the response i was getting was a bit offhand, surly almost. Call centre work isn't great, I know, so perhaps I caught this person on an off-day.”

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Posted 8 years ago

“I have personally found the Autoaid cover to be far superior to the Big Names (AA & RAC) while costing a lot less. Also having used them on two occasions in the past I have found the process to be smooth and easily as good as other providers charging twice as much.”

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Posted 8 years ago

“Very easy. Answered phone quickly.”

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Posted 8 years ago

“Service ok, but having to print a hard copy of terms and conditions,is penny pinching in the extreme and poor customer service !”

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Posted 8 years ago

“The registration procedure couldn't have been easier and was carried out by a friendly and efficient administrator. The price is very competitive.”

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Posted 8 years ago

“There when I needed them.”

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Posted 8 years ago

“This is the fourth renewal I have made with the company, the prices are competitive. Jessica dealt with my renewal promptly and, on request, did speak louder in order that I could hear her clearly, a good operator. George”

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Posted 8 years ago

“Been a member for well over 5 years now and on the few occasions i've had to use them i've always had great service. Great price (in my opinion) for the range of services you get. Would recommend to anyone”

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Posted 8 years ago

“It seems to be value for money!”

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Posted 8 years ago

“Always reliable in my experience. Great service great price”

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Posted 8 years ago

“Excellent communication , despite background noise, very efficient and friendly, thank you.”

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Posted 8 years ago

“Wesley was very helpful in changing my policy to your sister company and also insuring my keys. He is a very good team member.”

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Posted 8 years ago

“HELPFUL RECEPTION PERSON AND RECOVERY MAN PROMPT AND V HELPFUL ESP AS TOWING OUT WAS TRICKY.. THANK YOU!”

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Posted 8 years ago

“Quick service”

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Posted 8 years ago

“Easy and quick to get cover breakdown cover, seems very comprehensive and good value for money (hopefully will not need to have to test it out)”

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Posted 8 years ago

“Helpful service, turn up asap and there cheaper than the rest. Had no problems with them yet.”

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Posted 8 years ago

“Unfortunately I had to call someone out last year and the whole situation was dealt with easily and smoothly. Very happy to renew.”

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Posted 8 years ago

“Well priced service.”

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Posted 8 years ago

“Good service been with auto aid before great service.”

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Posted 8 years ago

Auto Aid Breakdown is rated 4.7 based on 5,876 reviews