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Auto Aid Breakdown Reviews

4.7 Rating 5,876 Reviews
96 %
of reviewers recommend Auto Aid Breakdown
4.7
Based on 5,876 reviews
Customer Service
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Phone:

0345 600 6443

Email:

contact@autoaidbreakdown.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Anonymous  // 01/01/2019
Good value, easy renewal process and continued competitive renewal fee.
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Posted 8 years ago
Kavelle was very polite and helpful, clearly explained/answered questions.
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Posted 8 years ago
Satisfied with service received
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Posted 8 years ago
Very polite Very efficient and clear in explaining what their policy offered
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Posted 8 years ago
Prompt and efficient service on the phone and excellent roadside service. You'll be please to hear that I have now upgraded my 23 year old car to a 2015 one so with a bit of luck will be less dependent on your excellent service!
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Posted 8 years ago
I spoke to Antonya who was helpful and quickly answered my questions, arranging my annual beakdown cover as well as my holiday cover for France.
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Posted 8 years ago
Agent fine and efficient. Things deteriorated when I was asked to produce a marriage certificate to prove my spouse and I were married as my partner has kept her own surname. In 2017 is this really a question for a long standing customer who has never had to prove this even for our bank? What nonsense. Eventually after a little feedback Autoaid saw how rediculous this was and offered cover for another yr. I might switch though next yr left a bad taste.On the 2 occasions I've had to call for assistance they have been brilliant.
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Posted 8 years ago
Easy renewal. Easily put husband as able to discuss policy
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Posted 8 years ago
It's an excellent price
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Posted 8 years ago
Very happy helpful staff
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Posted 8 years ago
efficient and to the point
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Posted 8 years ago
I am happy i have breakdown
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Posted 8 years ago
Very professional
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Posted 8 years ago
I have only needed to ring the breakdown people once and was with me in less that 30 minutes and sorted the problem out very quickly. Good value for money I would recommend them to others.
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Posted 8 years ago
Found them very helpful didn't have to wait long.
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Posted 8 years ago
The information I was given was very good
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Posted 8 years ago
We have been with another company for over 30 years but as we don't go very far these days, we were looking for a company that suited our needs which was cheaper. I am pleased to say that this company suited our needs, and within a few minutes of our phone call the emailed us all the documents. Very efficient. Thank you very much.
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Posted 8 years ago
Kavelle was very helpful and answered my questions fully. This is our second year with Autoaid and so far not had to make a call out for assistance so cannot comment on how efficient they are in dealing with an emergency. Their price is very competitive compared with the likes of AA and RAC which we had been with for years without ever having to call them out but had to find an alternative insurer as their prices are ridiculously high.
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Posted 8 years ago
Been with Autoaid over twenty years haven't claimed in fifteen,policy expired while on a trip abroad and now had to pay as if a new customer at an higher rate,no loyalty at all
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Posted 8 years ago
Good service
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Posted 8 years ago
Auto Aid Breakdown is rated 4.7 based on 5,876 reviews