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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Write Your review

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr P Marshall
Verified Buyer
“Excellent. Prompt answering of telephone. Very helpful immediate response. Highly professional.”
Helpful Report
Posted 6 years ago
Mrs Elisabeth Stewart
Verified Buyer
“i found Amy very helpful over the phone when renewing my cover.”
Helpful Report
Posted 6 years ago
Mr Phillip Aspinall
Verified Buyer
“Scripted but definitely with that human element. Telephone assistants have to go through a list of things we know, that but she was pleasant and concise.”
Helpful Report
Posted 6 years ago
Mrs S Davison
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 6 years ago
Mr Richard Harrison
Verified Buyer
“I rang to renew my policy, and the phone was answered by Amy, she was very pleasant and had a nice clear voice, so I could follow everything that she needed to inform me of. Excellent, you need more people like Amy to operate your call lines. Many thanks.”
Helpful Report
Posted 6 years ago
Mr John W Hobbs
Verified Buyer
“Whenever we have needed assistance there has always been a prompt response from a local recovery/ repair company. The car has been very promptly returned to running order wherever we have been in the country.”
Helpful Report
Posted 6 years ago
Jeffrey Stuart
Verified Buyer
“Very pleased with the service I received today from Samuel when renewing my breakdown insurance”
Helpful Report
Posted 6 years ago
Mrs Rita Nunn
Verified Buyer
“VERY POLITE AND HELPFULL”
Helpful Report
Posted 6 years ago
Mr Adrian Goodjohn
Verified Buyer
“Nice,pleasant and answered all my questions..”
Helpful Report
Posted 6 years ago
Mr David Pickles
Verified Buyer
“Quick efficient service.”
Helpful Report
Posted 6 years ago
Mr Keith Hendry
Verified Buyer
“Good service - right price”
Helpful Report
Posted 6 years ago
Mrs Joy Daniel
Verified Buyer
“Helpful and efficient - thanks”
Helpful Report
Posted 6 years ago
Mrs Maureen Shields
Verified Buyer
“very good service from Daniella,,quick,,patient,and efficient”
Helpful Report
Posted 6 years ago
Mrs Joan Page
Verified Buyer
“Clair was very helpful and dealt with my query and renewal wuickly and efficiently. She was very friendly and polite.”
Helpful Report
Posted 6 years ago
Mr Michael Heron
Verified Buyer
“Claire was a gem.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“very helpful”
Helpful Report
Posted 6 years ago
Mr William Kelly
Verified Buyer
“Very good service and quick”
Helpful Report
Posted 6 years ago
Mrs Pamla Morris
Verified Buyer
“Called them twice over a number of years and we’re very good. of years”
Helpful Report
Posted 6 years ago
Miss Angela Stewart
Verified Buyer
“Staff are very helpful. The service offered is really good value and gives peace of mind knowing that whatever happens they will be there to sort it out.”
Helpful Report
Posted 6 years ago
Suzanne Wright
Verified Buyer
“Good cover for a very good price”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,624 reviews
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