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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Miss Gemma Horsley
Verified Buyer
“Easy to renew over the phone”
Helpful Report
Posted 5 years ago
Mr Graham Forsyth
Verified Buyer
“easy to renew”
Helpful Report
Posted 5 years ago
Mr R E Harris
Verified Buyer
“Amy was very polite and asked me if there was anything that she could do. I thought she was very professional in her job”
Helpful Report
Posted 5 years ago
Mr John Poole
Verified Buyer
“Inexpensive but efficient and reliable”
Helpful Report
Posted 5 years ago
Miss Jennifer Rafferty
Verified Buyer
“Brilliant service as always, the tele sales lady very polite appologising for the websites breakdown and her computer crashing. Serive couldnt be better Thankyou”
Helpful Report
Posted 5 years ago
Ms Samantha Hawkins
Verified Buyer
“The service I received from Jack was exceptional. He was very polite, very knowledgeable and helpful. My father has been with Autonational for a few years and has had no complaints. We can recommend Autonational.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I've renewed a number of times with Autonational and so far the service has been excellent. I would have awarded five stars were it not for level of communication with the sales staff when renewing the policy. The staff tend to come across as bored and disinterested. Everything is perfunctuary, no sense of making you feel welcome or acknowledging that you've chosen Autonational as a service above others. A bit more warmth and attention towards returning and would be customers would be appreciated.Thanks!”
Helpful Report
Posted 5 years ago
Mrs Marian Fitchett
Verified Buyer
“We have not needed to call upon this service during the current year but Danielle dealt very quickly and pleasantly with the renewal today.”
Helpful Report
Posted 5 years ago
Mr Peter Cool
Verified Buyer
“Very good service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Been with Auto National for several years now can't fault them at all. They provide a great all round service from the Office to actual breakdown service which I have used in the past.”
Helpful Report
Posted 5 years ago
Mr Robert Huckin
Verified Buyer
“We've had breakdown cover with you for many, many years now and have always been delighted with your service and prompt response to our call outs. Jack handled the renewal this morning on the phone in the usual efficient, professional manner that we've come to expect from your organisation. Thanks for your excellent service. Long may it continue.”
Helpful Report
Posted 5 years ago
Mrs Kim Smith
Verified Buyer
“Very Polite staff”
Helpful Report
Posted 5 years ago
Mrs Diane Rodger
Verified Buyer
“Always so reliable. One can have peace of mind when on a long journey. Thank you Team . Happy Christmas”
Helpful Report
Posted 5 years ago
Mr Ian Brown
Verified Buyer
“Good service and product at a competitive price.”
Helpful Report
Posted 5 years ago
Ms Hilary Cavagnoli
Verified Buyer
“No worries. All was dealt with smoothly, efficiently, cordially and professionally.”
Helpful Report
Posted 5 years ago
Miss Pauline Burns
Verified Buyer
“Best breakdown cover there is, and Tina was very helpful and friendly excellent all round.”
Helpful Report
Posted 5 years ago
Mr C Gledhill
Verified Buyer
“Rang to renew. Call answered very quickly. Nice female dealt with my renewal after checking my details were still correct. Quick and easy process. Thank you”
Helpful Report
Posted 5 years ago
Mr Edward Hider
Verified Buyer
“Quick to reply and to set up the rescue service when required. Quick to answer a phone call with friendly, polite and professional manner.+”
Helpful Report
Posted 5 years ago
Mr Brian Mills
Verified Buyer
“Very efficient and quick service”
Helpful Report
Posted 5 years ago
Mrs Dawn Thompson
Verified Buyer
“We would like to say 'Thank you' to Samuel for his friendly and helpful demeanor when renewing our policy, which was appreciated by my husband and I - keep up the good work!”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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