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Auto National Reviews

4.8 Rating 10,621 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,621 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mr Graham Pigott
Verified Buyer
“The reception and professionalism was as I would expect for this type of transaction and therefore I rated the experience as good”
Helpful Report
Posted 6 years ago
Mr John Newland
Verified Buyer
“Nita was very helpful, thank you”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Sarah was very helpful .”
Helpful Report
Posted 6 years ago
Mrs Patricia Coleman
Verified Buyer
“Thank goodness I haven’t them but feel better to be insured with them for breakdown cover”
Helpful Report
Posted 6 years ago
Mrs Sheila Hickmott
Verified Buyer
“Very efficient in booking on the phone. Reasonable cost. Not yet needed breakdown service.”
Helpful Report
Posted 6 years ago
Miss Tracey Cullen
Verified Buyer
“An excellent service, reliable and very easy to communicate with.”
Helpful Report
Posted 6 years ago
Mr Steven Keane
Verified Buyer
“quick and easy to renew policy , good customer services”
Helpful Report
Posted 6 years ago
Mr David Knight
Verified Buyer
“I've been with Auto National and not had a breakdown so can't speak about that aspect but the customer services are helpful and their prices are competitive and their approval reading are good.”
Helpful Report
Posted 6 years ago
Mr Alan Little
Verified Buyer
“Very Pleasant Staff . Really good response time when i required assistance Would recommend to friends.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“I've been using for a couple of years now. The times I have needed to use the service, it has worked out perfectly. Feel confident to recommend to friends and family”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“always very good when i have broken down in past. customer service is always polite”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“It took a while for an operator to answer my call (hence the rating) but once I got through Samuel was extremely helpful and efficient with the renewal of the fleet policy.”
Helpful Report
Posted 6 years ago
Mrs Patricia King
Verified Buyer
“Good value for money. All things covered !”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The phone was answered promptly and Sarah dealt with my query in a timely manner. I wanted to renew policy and change the car being covered. I tried to do this online but some of the details were not accepted by the website .”
Helpful Report
Posted 6 years ago
Mrs Carol Sellar
Verified Buyer
“Been with Auto National for many years and have remained a customer due to good service and reasonable cost of premium.”
Helpful Report
Posted 6 years ago
Mr William Elliott
Verified Buyer
“I have only called for assistance once.,and it was ist class.”
Helpful Report
Posted 6 years ago
Mrs Vivienne Mcguinness
Verified Buyer
“Very good customer service.”
Helpful Report
Posted 6 years ago
Mrs Julie Fielder
Verified Buyer
“Sarah was clear, friendly, new her products and dealt with my renewal very quickly with cover immediately email. Thank you !”
Helpful Report
Posted 6 years ago
Mr Cornelius Wilson
Verified Buyer
“Proficient and concise, obviously v busy but perhaps a little humour would not go amiss, not so much a criticism, more an observation, sorry Lauren, perhaps 5 next time. C J W”
Helpful Report
Posted 6 years ago
Mr Raymond White
Verified Buyer
“I’ve never needed to call them out for a breakdown so I can’t comment any further.”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,621 reviews
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