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Auto National Reviews

4.8 Rating 10,623 Reviews
97 %
of reviewers recommend Auto National
4.8
Based on 10,623 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Proficient and concise, obviously v busy but perhaps a little humour would not go amiss, not so much a criticism, more an observation, sorry Lauren, perhaps 5 next time. C J W
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Posted 6 years ago
I’ve never needed to call them out for a breakdown so I can’t comment any further.
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Posted 6 years ago
Product and price was what I considered and am happy with the auto national cover.
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Posted 6 years ago
In the two years we have belonged, fortunately we have not had to use your service. Therefore it would be unfair to rate it.
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Posted 6 years ago
Reliable friendly service .
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Posted 6 years ago
Long delay in getting through at 4.30pm. Agent sounded bored and disinterested, no raport. Hope policy and customer service better.
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Posted 6 years ago
I was able to give permission for my husband to speak on my behalf regarding this policy now and in the future. Policy was renewed clearly, courteously and efficiently.
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Posted 6 years ago
Staff are very pleasant can not comment on call out service.
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Posted 6 years ago
No further comments.
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Posted 6 years ago
Sarah was helpful & explained everything to me. When I have had to call you out always been happy with the service.
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Posted 6 years ago
very good service
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Posted 6 years ago
Very helpful, explained everything plainly
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Posted 6 years ago
Have been there when I needed them!
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Posted 6 years ago
Pleasant, cheerfully, helpfull,Jessica was a pleasure to talk to,
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Posted 6 years ago
I have been using Auto National for over 10 years and have only had to call them our on 3 occasions. They have the best price in the market place for the cover they provide
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Posted 6 years ago
I have renewed with Auto National for another year, I like the friendly and efficient service. The cover represents excellent value for money and whilst I hope I never need it, the breakdown service when I have had to use it has been good too.
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Posted 6 years ago
Person taking call spoke clearly. Confirmed if all existing details still correct. Really comprehensive service and excellent value for money.
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Posted 6 years ago
Always efficient and turn up on time.
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Posted 6 years ago
Articulate, helpfull, answered enquiry succinctly and expedited actions quickly.
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Posted 6 years ago
Speedy response and dealt with in a pleasant and professional manner by Sarah. Thank you
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Posted 6 years ago
Auto National is rated 4.8 based on 10,623 reviews