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Auto National Reviews

4.8 Rating 10,622 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,622 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr E Rogan
Verified Buyer
“I think that we have been with Autonational for over 20 years and had very few callouts _ we should get a VERY LARGE DISCOUNT for being valued long term customers !!!! When we have required it, the service has been fine.”
Helpful Report
Posted 5 years ago
Miss Natalie Shuttle
Verified Buyer
“Always had great service and effective care whenever I have used their services. Cannot fault them. Customer service agents are always very good :)”
Helpful Report
Posted 5 years ago
Mr David Wheldrick
Verified Buyer
“Excellent service. Thank you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent service. Would have been easier to renew policy online if the price was the same and not £5 more. Software change required to fix this minor issue which would lead to far less call handling.”
Helpful Report
Posted 5 years ago
Mrs M Chappell
Verified Buyer
“Very helpful and had very good telephone manner.it was a very easy process to renew my policy.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Have used this company for a number of years. Always very responsive to calls.”
Helpful Report
Posted 5 years ago
Mr Paul Hutchinson
Verified Buyer
“Good professional service”
Helpful Report
Posted 5 years ago
Mr P Anderton
Verified Buyer
“Solved problem very satisfactorily with a 5-minute phone call.”
Helpful Report
Posted 5 years ago
Mrs Linda Paxton
Verified Buyer
“Fantastic service Samuel was very helpful and explained everything very clearly and easy to understand .”
Helpful Report
Posted 5 years ago
Mr Maganlal Joshi
Verified Buyer
“Happy with the service”
Helpful Report
Posted 5 years ago
Mr Frederick Linbourne
Verified Buyer
“Lauren was very polite& helpful, the process took very little time, was concluded satisfactorily in a professional manner. Well done.”
Helpful Report
Posted 5 years ago
Mrs T Hands
Verified Buyer
“Fortunately I've only had to use the recovery a couple of times in the past and had no problems with the service. My renewal is a very reasonable price each year. Renewed over the phone this morning, only a short wait and efficient service.”
Helpful Report
Posted 5 years ago
Mr Karl Beament
Verified Buyer
“Jessica was extremely helpful, especially patient as the phone connection kept cutting out.”
Helpful Report
Posted 5 years ago
Mr Peter Conley
Verified Buyer
“All good, no problems”
Helpful Report
Posted 5 years ago
Mrs Glynis Hartley
Verified Buyer
“Good service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Rang with an query regarding my renewal which was answered immediately. She was very pleasant and professional in conversation with myself.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent Service. Thank you.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“We have been with AutoNational Rescue for about 9 years. Fortunately we have not had to use their services very often but when we did they were very quick to attend and very efficient. Today I had a query before I could renew my policy and Daniella was very knowledgeable with her assistance and I have been able to renew it today. Thank you”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Renewal by Antonya very efficient , in correcting an anomaly between the renewal sum notofied by email and the sum quoted in the online renewal. Always good to be able to speak to someone about things like that”
Helpful Report
Posted 5 years ago
Mrs J Dale
Verified Buyer
“Very helpful staff. Thank you Jessica. Been with them for years. Great when I needed to use the service and peace of mind knowing it is in place if I ever need them”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,622 reviews
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