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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Anonymous
Verified Buyer
“So far so good”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“good over the phone service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Very good service. Thanks”
Helpful Report
Posted 5 years ago
Mrs N Smith
Verified Buyer
“Very friendly, efficient service. Value for money.”
Helpful Report
Posted 5 years ago
Mr David Goodall
Verified Buyer
“Excellent service, been with them for about 10 years.”
Helpful Report
Posted 5 years ago
Mr Robert Cooke
Verified Buyer
“I am very satisfied with the policy and with the service, especially as it covers the car rather than a specific driver. renewing by telephone was easy , quick and efficient and Tina was most helpful.”
Helpful Report
Posted 5 years ago
Mr Michael Jobson
Verified Buyer
“I have only had to use them once but the mechanic was with my daughter within 20 minutes and had the problem sorted very quickly”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Really friendly and helpful staff”
Helpful Report
Posted 5 years ago
Mr Thomas Latham
Verified Buyer
“Was given renewal price by Email which was same as last year so far so good. When I used online renewal the price given was £62.17 which was lower. As I new this was wrong, started the renewal process again and this time was given price of £116.18 which was higher and again wrong. Tried a third time and got renewal price as £62.17 again. Gave up at this point and used phone to renew with a nice lady sorting it all out.”
Helpful Report
Posted 5 years ago
Mr R Quinn
Verified Buyer
“Excellent service from Jessica when renewing my policy Great cover for the price as always.”
Helpful Report
Posted 5 years ago
Mr J Hutchings
Verified Buyer
“Easy to deal with, helped us when we broke down quickly, and easy to renew.”
Helpful Report
Posted 5 years ago
Mrs Ann Thompson
Verified Buyer
“Sam was Very helpful , the prices for cover are very reasonable; I wouldn’t hesitate to recommend to anyone !”
Helpful Report
Posted 5 years ago
Mr John Bonnett
Verified Buyer
“the service was first class and i would reccomend it to anyone”
Helpful Report
Posted 5 years ago
Ms Natasha Vick
Verified Buyer
“Quick, easy and efficient service!”
Helpful Report
Posted 5 years ago
Mrs Terena Brewis
Verified Buyer
“Very good service”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Been with Autonational for over ten years. Only had to call out a couple of times but good, quick service when I did. Pleasant, efficient staff on telephone. Easy renewals. Good value.”
Helpful Report
Posted 5 years ago
Mr Kenneth Mckinnon
Verified Buyer
“Amy was very helpful and courteous. She explained everything very well. A delight to talk to.”
Helpful Report
Posted 5 years ago
Mr R Cullum
Verified Buyer
“Always good service been a customer years well worth having”
Helpful Report
Posted 5 years ago
Mr Timothy Colgrave
Verified Buyer
“I've never had to wait long for assistance and when arrived it has always been effective.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“I've not yet had to use the recovery service but it's a good price for the full cover. Today I couldn't renew online though as the premium was more than specified in my renewal email so I had to phone which took more time. Staff are always very helpful though.”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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