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Auto National Reviews

4.8 Rating 10,624 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,624 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Miss Pauline Metcalfe
Verified Buyer
“Easy to do and samuel answered everything I asked of him”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Polite efficient and professional”
Helpful Report
Posted 5 years ago
Mr Paul King
Verified Buyer
“I don’t normally give full marks to any survey as I think how ever good a company or experience is, there is always that little something that could have been done better. In this case it was the website that let you down, as for 3 day it came up with Error every time I tried to renew my policy. However in a short 6 min phone call to Sam it was sorted. Very pleased with the service today and over the years I have been with Auto National. Thanks again.”
Helpful Report
Posted 5 years ago
Mr Alan Hardacre
Verified Buyer
“Although I have not had to use the breakdown service cover any queries or questions have been dealt with by the operators.”
Helpful Report
Posted 5 years ago
Mr I Halton
Verified Buyer
“I have been a customer for many years and experienced great service. The service I received today on the telephone was very good however my experiences and my partners with the online system for renewals doesn't fill you with confidence when the costs different from the reminder.”
Helpful Report
Posted 5 years ago
Mrs Teresa Wallace
Verified Buyer
“Representative got back to myself as promised it might of been 2 days later as it wasn't urgent it wasn't a problem.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Always efficient. Value for money.”
Helpful Report
Posted 5 years ago
Mr Christopher Shields
Verified Buyer
“Quick, efficient, no hassle.”
Helpful Report
Posted 5 years ago
Mr Barry Smith
Verified Buyer
“Renewed my breakdown policy efficiently Thanks”
Helpful Report
Posted 5 years ago
Miss Tamara Lewis
Verified Buyer
“Very good service”
Helpful Report
Posted 5 years ago
Mr A I Bowman
Verified Buyer
“Renewal fee online was higher than stated in the reminder emails. Had to renew by phone instead after describing the problem. Then renewed at the correct price. Melissa dealt with this efficiently, explaining that there had been a problem with the website.”
Helpful Report
Posted 5 years ago
Mr Paul Wickham
Verified Buyer
“Always quick to answer phone. Would be 5 stars if you could make amendments to existing policies on line.”
Helpful Report
Posted 5 years ago
Mr G Purser
Verified Buyer
“Great Service, renewal really easy process would recommend”
Helpful Report
Posted 5 years ago
Mr P Cooper
Verified Buyer
“I spoke to Lauren, who was brilliant. However, i had to speak to her because your website is rubbish, and I find a recorded message telling me that my call is important to you is offensive.”
Helpful Report
Posted 5 years ago
Mr Govind Sethi
Verified Buyer
“Excellent service”
Helpful Report
Posted 5 years ago
Mr Alan Cubley
Verified Buyer
“Excellent”
Helpful Report
Posted 5 years ago
Mrs Julia Corr
Verified Buyer
“Excellent efficient service”
Helpful Report
Posted 5 years ago
Mr S Alders
Verified Buyer
“good service very polite”
Helpful Report
Posted 5 years ago
Mrs Ruth Poultney
Verified Buyer
“We have found it satisfactory.”
Helpful Report
Posted 5 years ago
Mr Richard Crabtree
Verified Buyer
“Daniella did a good job. Thank you”
Helpful Report
Posted 5 years ago
Auto National is rated 4.8 based on 10,624 reviews
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