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Auto National Reviews

4.8 Rating 10,622 Reviews
97 %
of reviewers recommend Auto National
Company Reviews Questions Metrics
4.8
Based on 10,622 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

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Mrs Jill Richardson
Verified Buyer
“On-line renewal impossible until you know that you need your last year's "document number" without the first two digits. You can only find that out by phoning! The phone renewal service is excellent, pleasant and efficient operator who told me how to renew next year - with the appropriately truncated document number.”
Helpful Report
Posted 6 years ago
Ms Sharon Innes
Verified Buyer
“Good price. Helpful staff.”
Helpful Report
Posted 6 years ago
Mr David Jarvis
Verified Buyer
“Phones answered rapidly, all ok”
Helpful Report
Posted 6 years ago
Mr Ken Dyer
Verified Buyer
“quick service”
Helpful Report
Posted 6 years ago
Mr Malcolm Wilkes
Verified Buyer
“Quick efficient renewal service”
Helpful Report
Posted 6 years ago
Mr E Whalley
Verified Buyer
“I have not had to use their service too often however I found Autonational Rescue very helpful. Also the cost to join is very affordable.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“No complaints. Do what they say and good price.”
Helpful Report
Posted 6 years ago
Mr Raymond Stallard
Verified Buyer
“I have been with Autonational Rescue for many years and when I have needed assistance there has always been a very good service from all involved. Regards Ray”
Helpful Report
Posted 6 years ago
Mr R Marson
Verified Buyer
“very helpful and pleasant”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“This company needs a kick up the backside for the last two years when I try to renew my membership the price shown on the page is WRONG . This I find very annoying and urgently needs addressing NOW before you lose customers........”
Helpful Report
Posted 6 years ago
Mr Anthony Ventura
Verified Buyer
“Claire was lovely to deal with today.”
Helpful Report
Posted 6 years ago
Mr John Carter
Verified Buyer
“excellent service and no problems”
Helpful Report
Posted 6 years ago
Mrs Gertrude Leach
Verified Buyer
“Very happy with how my phone call regarding my renewal was dealt with, also been offered the chance to take out a policy for lost keys etc. Very helpful and polite.”
Helpful Report
Posted 6 years ago
Mr Patrick Taylor
Verified Buyer
“Not sure if this review is intended to be for Auto National as a whole or for the member of staff (Laura) who renewed my policy this morning. But I am focusing on Laura's renewal of my policy. This was undertaken with great efficiency and took as little time as was possible. Necessary clarifications were provided clearly when requested. Overall a thoroughly satisfactory experience. Hence my scoring her assistance as "Very Good".”
Helpful Report
Posted 6 years ago
Miss Tracy Owen
Verified Buyer
“Quick and easy to renew policy over the phone.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent service on the recovery's I have unfortunately had.. would defo recommend them”
Helpful Report
Posted 6 years ago
Mrs Christine Rigg
Verified Buyer
“Excellent staff just a shame we can’t renue on line for 4cars”
Helpful Report
Posted 6 years ago
Mr Keith Robinson
Verified Buyer
“Always there when needed, cannot fault their customer service.”
Helpful Report
Posted 6 years ago
Mrs Janet Hextall
Verified Buyer
“On the one occasion I used auto national, they were very good. It's peace of mind knowing they are there when you need them.”
Helpful Report
Posted 6 years ago
Mr Andrew Jenkins
Verified Buyer
“On the thankfully only one occasion that I've had to use your service when my radiator started to leak in the m4 services, I was very impressed by the quick professional response of your team,”
Helpful Report
Posted 6 years ago
Auto National is rated 4.8 based on 10,622 reviews
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